Lead Waiter/Waitress — Elevate Guest Experience

PPHE Hotel Group; Greater London; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A renowned hotel group in London is seeking a passionate Head Waiter/Waitress to join the TOZI family. This role involves leading a team to deliver exceptional service and creating memorable dining experiences inspired by Venetian tradition. The ideal candidate will inspire and mentor their team while exceeding guest expectations. With competitive pay, generous benefits, and a vibrant work environment, this is a fantastic opportunity for a dedicated hospitality professional.

Benefits

Generous salary including TRONC

Heavily discounted hotel rates

30 days of holiday per year

Two free meals per day

Access to 40% of pay before payday

Recommend a friend scheme

Gym discounts

Free dry cleaning for uniform

Annual staff parties and events

Qualifications

• Experience in customer service and knowledge of food and drink
• Ability to inspire and mentor team members
• Passion for providing outstanding service

Responsibilities

• Lead by example, sharing passion for food & drink
• Inspire, coach and mentor team members
• Exceed guests’ expectations

Job description

A renowned hotel group in London is seeking a passionate Head Waiter/Waitress to join the TOZI family. This role involves leading a team to deliver exceptional service and creating memorable dining experiences inspired by Venetian tradition. The ideal candidate will inspire and mentor their team while exceeding guest expectations. With competitive pay, generous benefits, and a vibrant work environment, this is a fantastic opportunity for a dedicated hospitality professional.