Head Waiter — Lead Front-of-House & Guest Experience

Caprice Holdings Ltd; Greater London; On-site; GBP 28,000 - GBP 35,000; Full time

Job summary

A prestigious dining establishment in Greater London is seeking a Head Waiter to oversee dining operations and lead the front-of-house team. The ideal candidate has proven experience in hospitality, strong leadership skills, and a passion for delivering exceptional service. Responsibilities include supervising waitstaff, managing guest experiences, and collaborating on private events. Competitive benefits include dining discounts and financial coaching tools, inviting applicants to contribute to a distinguished establishment committed to outstanding hospitality.

Benefits

30% dining discount across Caprice restaurants

Access to early pay and financial coaching

Enhanced maternity & paternity leave

Cycling to work scheme and referral bonuses

Employee recognition bonuses

Private medical and life insurance

Employee Assistance Programme

Structured pension scheme with employer contributions

Qualifications

• Proven experience as a Head Waiter or in a similar role in the hospitality industry.
• Strong leadership skills and passion for hospitality.
• Ability to manage a positive work environment.

Responsibilities

• Oversee the day-to-day operations of the dining area.
• Supervise and mentor waitstaff.
• Handle guest inquiries and concerns professionally.
• Collaborate with management for private events.
• Assist in training front-of-house staff.

Skills

Organizational skills

Communication skills

Interpersonal skills

Problem-solving abilities

Efficiency in managing multiple tasks

Tools

Reservation systems

Job description

A prestigious dining establishment in Greater London is seeking a Head Waiter to oversee dining operations and lead the front-of-house team. The ideal candidate has proven experience in hospitality, strong leadership skills, and a passion for delivering exceptional service. Responsibilities include supervising waitstaff, managing guest experiences, and collaborating on private events. Competitive benefits include dining discounts and financial coaching tools, inviting applicants to contribute to a distinguished establishment committed to outstanding hospitality.