MRI/CT Front Desk & Patient Access Specialist

TC Industries Of Canada Company; Carlisle; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A medical organization in Carlisle seeks an MRI/CT Receptionist to serve as the first point of contact for patients. The role involves greeting patients, managing appointment schedules, ensuring accurate patient flow, and maintaining a well-organized front desk. Candidates should possess strong communication skills, customer service experience, and the ability to work in a fast-paced outpatient environment. Flexibility in work shifts is required. This position plays a key role in supporting imaging department operations and patient interactions.

Qualifications

• Minimum of one year experience in healthcare or customer service setting.
• Preferably six months receptionist experience in a healthcare setting.
• Flexibility to work assigned shifts including early morning, evenings, and/or weekends.

Responsibilities

• Greet and check in patients professionally.
• Answer phones and messages appropriately.
• Schedule MRI/CT appointments and ensure correct exam orders.

Skills

Excellent customer service skills

Clear verbal and written communication

Strong attention to detail

Ability to multi-task

Education

High school diploma or GED

Tools

EMR

PACS

Job description

A medical organization in Carlisle seeks an MRI/CT Receptionist to serve as the first point of contact for patients. The role involves greeting patients, managing appointment schedules, ensuring accurate patient flow, and maintaining a well-organized front desk. Candidates should possess strong communication skills, customer service experience, and the ability to work in a fast-paced outpatient environment. Flexibility in work shifts is required. This position plays a key role in supporting imaging department operations and patient interactions.