Savings Partnerships Lead (9 Month FTC)

Secure Trust Bank PLC; Metropolitan Borough of Solihull; On-site; GBP 60,000 - GBP 80,000; Full time

Job description

Drive meaningful growth. Shape outstanding customer experiences. Build partnerships that matter.

We’re looking for a confident and collaborative partnerships professional to lead the onboarding, implementation and ongoing management of our Deposit Partnerships. This is a fantastic opportunity to play a pivotal role in shaping how we grow the Bank’s deposit base through innovative partnerships and seamless customer journeys.

If you’re energised by cross‑functional working, comfortable navigating commercial, legal and regulatory landscapes, and passionate about delivering great customer outcomes, we’d love to hear from you.

What you’ll be doing

You’ll take ownership of the full lifecycle of our Deposit Partnerships — from early discussions right through to go‑live and ongoing governance. In this role, you will:

Lead end‑to‑end implementation

Guide new partnerships from concept through to technical integration, operational readiness and launch, making sure every stage is delivered smoothly.

Shape commercial and legal outcomes

Work closely with Legal and external partners to finalise contracts and commercial structures, ensuring they’re fair, compliant and aligned to the Bank’s goals.

Design robust regulatory frameworks

Partner with risk and compliance teams to embed strong AML, KYC and third‑party risk controls, ensuring every partnership meets our risk appetite.

Champion Consumer Duty

Ensure Consumer Duty requirements are fully embedded in partnership models, with clear reporting and monitoring that demonstrates positive customer outcomes.

Map operational journeys

Document and optimise end‑to‑end workflows and customer journeys, identifying friction points and helping Ops teams create seamless experiences.

Lead governance and oversight

Establish and chair governance forums, monitor performance against SLAs, and ensure strong, ongoing partner oversight after launch.

Bring insight to strategy

Stay close to the deposits market, spotting trends and helping us diversify our acquisition channels.

Build strong internal alignment

Engage and influence teams across Finance, IT, Risk, Operations and senior leadership to ensure everyone is prepared to support new partnership activity.

Who you’ll work with

You’ll collaborate closely with:

• Savings & Digital
• Operations
• Legal, Risk & Compliance
• Senior leadership and EXCO
• External partners and aggregators

What you’ll bring

We know talented people come from all kinds of backgrounds and experiences, so if you’re excited by the role and feel you could be a great fit, we’d love to hear from you — even if you don't tick every box.

• Deep knowledge of the deposit aggregator market
• Experience working with commercial and legal contract structures
• Understanding of compliance and risk frameworks (AML, KYC, 1st/2nd line)
• Strong commercial judgement
• Excellent relationship and stakeholder management skills
• A proactive, solutions‑focused mindset

Why you’ll love it here

• You’ll shape one of our most important growth channels
• You’ll work with a passionate, collaborative team
• You’ll have the space to influence, innovate and make a meaningful impact
• You’ll contribute to delivering fair outcomes for customers across the UK

Everyone is different. Everyone is valued

As part of our vision to become the most trusted specialist lender in the UK, we’ve been helping customers and businesses fulfil their ambitions since 1952. In that time, we’ve learned that we’re more than the sum of our parts. We’re a strong Group because of our people and our strengths; specialist, expert, ambitious and also diverse. All of our people are different and this is something we celebrate.

Every one of our employees brings unique talent, ability and perspective to their role. That’s why Secure Trust Bank Group nurtures differences. We understand that we perform better because we’re not cast from the same mould. We actively embrace and support diversity, work with leading industry bodies and promote initiatives that reinforce our philosophy of giving you the freedom to be who you are.

We’re an award‑winning bank providing savings accounts and lending services to over one million customers. We’re Secure Trust Bank Group. We embrace difference.