Loyalty & Partnerships Advisor

Exxon Mobil Corporation; Southampton; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A global energy company is looking for a Loyalty & Partnerships Advisor to manage loyalty initiatives within the UK Retail Fuels business. The role involves managing high-profile partnerships, strategic planning, and enhancing customer engagement. Ideal candidates have experience in loyalty program management, strong analytical skills, and excellent communication abilities. The position offers competitive benefits including a share incentive plan and private healthcare.

Benefits

Share incentive plan

Private healthcare for employees and families

Free gym at most UK sites

Qualifications

• Proven experience in managing loyalty programs and marketing partnerships.
• Ability to influence without direct authority across various teams.
• Strong analytical skills combined with creativity.

Responsibilities

• Manage loyalty partnerships with leading UK providers.
• Deliver value through strategic planning and relationship management.
• Analyze campaign performance to identify growth opportunities.

Skills

Loyalty program management

Marketing partnerships

Analytical thinking

Relationship building

Strategic planning

Job description

At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net‑zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.

The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower‑emissions technologies.

We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more aboutourWhatand ourWhy and how we canworktogether .

What role you will play in our team

Loyalty & Partnerships Advisor, Esso Retail Fuels (UK) - We’re seeking a strategic and results‑driven Loyalty & Partnerships Advisor to lead and grow our loyalty initiatives within the UK Retail Fuels business. This is an exciting opportunity to manage high‑profile loyalty programmes and partnerships, and deliver innovative solutions that drive customer engagement and business growth.

Location: Fawley Refinery, Southampton

What you will do

• Own and manage loyalty partnerships with leading UK household name providers, ensuring strong collaboration and mutual growth.
• Deliver value through strategic planning, innovative thinking, and effective relationship management.
• Manage budgets and contractual agreements to ensure compliance and enhance ROI.
• Analyse campaign performance and customer insights to optimise and identify new opportunities for growth.
• Work closely with our integrated marketing agency team to shape future loyalty campaigns and ensure flawless execution.
• Liaise and co‑ordinate with technical teams and customer care to ensure loyalty platform delivery, seamless integration, and an excellent customer experience.
• Collaborate cross‑functionally with marketing, sales, and Esso branded wholesalers to align loyalty initiatives with broader business objectives.
• Develop and execute loyalty strategies that enhance customer engagement and deliver measurable business results.

About you

• Proven experience in loyalty program management, marketing partnerships, or related MarCom activities.
• Ability to influence without direct authority and manage multiple internal and external interfaces.
• Strong analytical and strategic thinking, combined with creativity and a passion for innovation.
• Exceptional relationship‑building and communication skills, with the ability to influence stakeholders at all levels.

Preferred Qualifications / Experience

• Highly adaptable, action‑oriented, and committed to delivering results through cross‑functional collaboration.
• A proactive mindset with a strong aptitude for identifying and capitalising on growth opportunities.

An ExxonMobil career is one designated to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life.

We offer you:

• Share incentive plan
• Private healthcare for employees and their families
• Free Gym at most UK sites
  

Please note benefits may be changed from time to time without notice, subject to applicable law.

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Conditions of Employment

Successful candidates will be made a conditional offer of employment. The conditions include, but are not limited to: a satisfactory criminal records disclosure; satisfactory employment references over five years (where applicable); verification of qualifications, including any professional accreditation stated in the application; completion of a pre‑employment medical, including a test for illicit or unprescribed drugs in accordance with the Company's safety policies; and the legal right to work on the agreed commencement date.

Equal Employment Opportunity Policy

ExxonMobil and its United Kingdom subsidiary companies, Esso Petroleum Company, Limited, and ExxonMobil Chemical Limited, are equal opportunity employers and all qualified applicants will receive consideration for employment. All applicants are offered equal opportunity to demonstrate their abilities during our recruitment processes, therefore, please contact the Recruitment Team if you wish to discuss any particular requirements to enable you to complete our recruitment process.