Technical Programme Manager

Tesco; Welwyn Garden City; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading retail company is seeking a Technical Programme Manager to deliver complex technology programmes that support business priorities. This role requires strong project management and stakeholder engagement skills, alongside the ability to build relationships with senior leadership. The company promotes an inclusive culture and offers flexible working patterns, combining office and remote work to suit various needs.

Qualifications

• Proven track record in delivering technology infrastructure across multiple teams.
• Experience in building relationships with senior management.
• Strong skills in project and programme management.

Responsibilities

• Deliver complex programmes with cross-functional risks.
• Establish and improve programme delivery methodologies.
• Support vendor selection processes.

Skills

Technology delivery

Stakeholder management

Programme management

Vendor management

Communication skills

Job description

Technical Programme Managers (TPMs) deliver complex, cross-functional technology programmes that support colleagues and help serve our customers better. They work collaboratively, influence Product, Engineering, Operations, and business colleagues and lead the programme to deliver value quickly and often.

Responsibilities

• Deliver complex programmes with multiple business and technical risks that will impact the success of key Tesco business priorities
• Establish new or improve existing programme delivery methodology to deliver the programme goals
• Shape programmes with ambiguous scope and uncertain delivery approach
• Create and track a plan to deliver the programme goals, including the technical implementation plan, ensuring colleagues and stakeholders from across Tesco are kept up to date
• Provide advice and guidance on programme delivery (line management and mentoring other TPMs and supporting Engineering/Product teams)
• Understand trade-offs in software delivery using experience and influencing skills to drive consensus with the Engineering and Product teams to obtain the best value and solution
• Able to foresee potential risks and issues, establish a process, facilitate discussion, and manage escalations
• Am aware and evaluate trends and new concepts in programme and product delivery
• Able to understand technical architecture to be able to foresee the impact on dependencies, delivery timelines and implementation plans
• Have good knowledge of engineering best practices and practical infrastructure implementations to appreciate delivery challenges
• Collaborate with the Product and Engineering teams to define annual budgetary requirements
• Build positive relationships with suppliers & external stakeholders to deliver software or professional services, holding them to account on delivery and improvement plans
• Support vendor selection processes (tendering, agreeing SLAs, warranty periods, outsourcing)
• Facilitate and support the development of individuals
• Communicate clear objectives and career path for any direct reports
• Coach peers and other roles, teaching where required, on methodologies and programme management tools and coach/mentor on leadership
• Participate in the recruitment process
• Contribute actively to TPM community

Qualifications & Key Skills

• Have a proven record of accomplishment in delivering technology and/or infrastructure; having done so across multiple teams in multiple geographies
• Have experience of building credible relationships and influencing senior management & leadership teams
• Strong Project, Stakeholder & Programme management skills
• Strong vendor management and negotiating skills.
• Exceptional reporting skills for programs and financial forecasting
• Excellent communication & influencing skills and adaptability to changes

About Tesco – Vision & Purpose

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Our Inclusive Culture

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Working Patterns & Further Information

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across many business areas, which means that we can find something that works for you. We work in a more blended pattern – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.