Stores Envoy

RS Group; Basingstoke; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading integrated supply solutions provider is seeking a dedicated representative to ensure high store standards and product availability. Your responsibilities will include sourcing stock, processing orders, and maintaining exceptional customer service. Candidates must have a positive attitude, strong interpersonal skills, and knowledge of inventory management. This is a full-time role in Basingstoke, UK, offering opportunities to work with a collaborative team dedicated to excellence.

Qualifications

• Ability to deliver excellent client experience and satisfaction.
• Strong communication skills, both verbal and written.
• Working knowledge of inventory management and stock control systems.

Responsibilities

• Source ad hoc stock on request, maintaining SLAs.
• Assist clients in product selection and negotiate costs.
• Liaise with Procurement for additional product information.
• Process orders accurately and efficiently.
• Deliver exceptional customer service.

Skills

Positive attitude

Team player

Problem-solving skills

Attention to detail

Interpersonal skills

Organisational skills

Inventory management knowledge

Job description

Overview

Working hours/days – 8am-4.30pm, Monday-Friday.

As a front facing representative of RS Integrated Supply, you will be responsible for ensuring the Stores are maintained to a high standard and take full responsibility for the availability of products of which will be bought both effectively and efficiently to deliver savings to the Client.

You will also be responsible for the sourcing of ad hoc stock and/or non-stock items as required from new and existing Suppliers in line with agreed Service Level Agreements (SLAs) and internal procedures.

What you will be doing:

• To source ad hoc stock and/or non-stock items on request of the Client in line with agreed Service Level Agreements (SLAs) and internal procedure.
• To assist the Client in the selection of goods and to advise of alternative products where appropriate to negotiate cost reductions.
• To liaise directly with the Procurement department with respect to additional product information where necessary.
• To process orders as required with the correct procedure.
• To consistently deliver exceptional customer service and maintain a professional and courteous relationship with the Client.
• To issue stock products to the Client.
• To source and make available supplier catalogues and product reference material for the Client.
• To expedite all outstanding purchase orders in timely manner when required.
• To accurately and efficiently record goods delivered into the stock control system.
• To release products on back order for delivery to the Client.
• To confirm customer deliveries in a timely manner.
• To ensure approved documentation is accurately completed and authorized where necessary.
• To complete stock deliveries in line with Company standards (within one working day of receipt of goods).
• To conduct rotational stock checks.
• To record stock locations for new products required in store.
• To record stock adjustments and to action as appropriate.

What do I need to be successful?

If you have the following skills and experience, we want to hear from you:

• A positive attitude with the ability to deliver excellent Client experience and satisfaction.
• A good team player with the ability to respond efficiently and effectively to the needs of the Client.
• Strong problem-solving skills.
• Strong attention to detail with a high level of accuracy.
• Strong interpersonal and communication skills, both verbal and written.
• Strong organisational skills.
• Working knowledge of Stores, inventory management and stock control systems.

About RS Integrated Supply

RS Integrated Supply is one of the world’s leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Our portfolio consists of Procurement Services, Transactional Processing, Stores Management and Inventory Optimisation enabled by industry leading digital platforms. We deliver world class results to world class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive and Aerospace.

We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition.

Together, we can make great things happen. Aim for amazing and beyond.