Senior Housing Support Lead — Bedford Retirement Village

ExtraCare Charitable Trust; Bedford; On-site; GBP 14,000 - GBP 15,000; Full time

Job summary

A charitable organization in Bedford seeks a Senior Housing Support Assistant to deliver enhanced housing management services. The role includes regular resident visits and managing a team. Applicants should have housing management experience or relevant skills from customer service, and excellent communication skills. The position offers a salary of £14.37 per hour, with benefits such as 33 days of annual leave, enhanced pension contributions, and free onsite gym access. A CIH Level 2 Certificate in Housing Practice is desired.

Benefits

33 Days Annual Leave

Enhanced Maternity & Paternity allowance

Enhanced employer pension contribution

Blue Light Card discounts

Attendance Reward

Free Life Insurance

Buy And Sell Holiday

Cycle2work Scheme

Employee Assistance Program

Free Use of Onsite Gym

Qualifications

• Experience of housing management or transferrable skills from customer service.
• Ability to provide comprehensive support and guidance.
• Understanding of legal and regulatory housing obligations.

Responsibilities

• Carry out regular resident visits and provide advice.
• Provide information support to help resolve neighbor issues.
• Manage Housing Support Assistants effectively.

Skills

Housing management experience

Excellent communication skills

Experience in managing or supervising staff

Education

CIH Level 2 Certificate in Housing Practice

Job description

A charitable organization in Bedford seeks a Senior Housing Support Assistant to deliver enhanced housing management services. The role includes regular resident visits and managing a team. Applicants should have housing management experience or relevant skills from customer service, and excellent communication skills. The position offers a salary of £14.37 per hour, with benefits such as 33 days of annual leave, enhanced pension contributions, and free onsite gym access. A CIH Level 2 Certificate in Housing Practice is desired.