Credit Controller — Precise Cash Allocator (Glasgow)

Arnold Clark Group; Glasgow; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading UK automotive retailer is seeking a meticulous Credit Controller to join their Leasing department in Glasgow. This full-time role focuses on managing customer accounts, allocating payments, and ensuring records are accurate. Ideal candidates possess excellent communication skills and attention to detail, along with the ability to handle customer queries professionally. A supportive work environment offers benefits like extensive annual leave and healthcare options.

Benefits

33 days’ annual leave

Flexible leave

Generous employee discounts

Private healthcare

Workplace pension

Qualifications

• High degree of accuracy with figures and attention to detail.
• Ability to handle potentially difficult customer situations sensitively.
• Previous experience with public interactions is a plus.

Responsibilities

• Log bank payments from customers on systems.
• Allocate customer payments with high accuracy.
• Deal with customer queries efficiently.
• Process card payments via telephone.
• Reconcile customer accounts.
• Chase overdue payments through letters and calls.

Skills

Excellent telephone manner

Strong communication and influencing skills

Ability to work well as part of a team

Knowledge of using Microsoft Office

Great multi-tasking abilities

Job description

A leading UK automotive retailer is seeking a meticulous Credit Controller to join their Leasing department in Glasgow. This full-time role focuses on managing customer accounts, allocating payments, and ensuring records are accurate. Ideal candidates possess excellent communication skills and attention to detail, along with the ability to handle customer queries professionally. A supportive work environment offers benefits like extensive annual leave and healthcare options.