Senior Sales Support Retail & Leisure

Christie + Co GmbH; Nottingham; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A leading business advisory firm in Nottingham seeks a Senior Sales Support professional for their Retail & Leisure team. This role is pivotal in managing client care, assisting with the sales process, and supporting business development initiatives. Candidates should possess strong organizational skills and experience with Microsoft Office. This opportunity offers a discretionary performance bonus and promotes a supportive work environment. Note: Candidates must be permanently settled in the UK.

Benefits

Discretionary sector performance bonus

Holiday carryover & additional Christmas leave

Life assurance

Wellbeing assistance

Employee referral bonus

Enhanced family friendly leave

Cycle to work scheme

Qualifications

• Excellent knowledge of Microsoft Office, especially Excel & PowerPoint.
• GSCEs or equivalent grade C or above in Maths and English required.

Responsibilities

• Deliver excellent client care, managing calls and enquiries.
• Register applicant requirements and book viewings.
• Prepare Memorandums of Sale and assist with compliance checks.

Skills

Microsoft Office proficiency

Organizational skills

Communication skills

Education

GSCEs or equivalent in Maths and English

Job description

Senior Sales Support - Retail & Leisure - Nottingham

About Us
We are the leading specialist advisor for buying and selling businesses in our sectors - convenience retail, leisure, medical, pubs, restaurants, childcare, healthcare, and hotels. With 90 years of experience, we offer professional brokerage and advisory services, through our UK wide team. We pride ourselves in our high standards, providing a client centric experience and building business around our clients through tailoring our services.

Purpose of the Role
We are looking for a Senior Sales Support professional to join our successful Retail & Leisure team, to be based in our Nottingham office. In this role, you’ll provide essential support to fee-earning colleagues throughout the full lifecycle of selling specialist retail and leisure businesses—from registering applicant requirements and booking viewings to following up on offers, preparing Memorandums of Sale, and assisting with deal progression.

While previous secretarial experience would be an advantage, it’s not essential. This is a fantastic opportunity to join a growing, ambitious team.

About the team
The role will report directly to a Regional Director and ultimately to the UK Managing Director. However, you will also work closely with regionally based fee earners, locally based support staff and a wider central support team of IT and Marketing personnel.

Duties and Responsibilities

• Deliver excellent client and applicant care, managing inbound calls, emails, and enquiries.
• Register applicant requirements and ensure they receive new or remarketed instructions.
• Booking viewings, record and follow up on offers, and create Memorandums of Sale (MOS).
• Ensure compliance, including buyer/seller documentation and Anti-Money Laundering checks.
• Assist with business development initiatives, including lead generation and list building.
• Prepare pitch documents and other marketing collateral to support new business opportunities.
• Create and implement marketing campaigns (mail, email, and digital), including uploading/downloading images and documents to IT systems.
• Produce sales details and arrange back-office materials for new instructions (e.g., EPCs, photography, sale boards).
• Maintain and update CRM (IBIS) data and applicant records.
• Support larger projects and contribute to enhancing the company’s reputation and profile UK-wide.
• Organise and assist with events, meetings, and occasional office facilities management.
• Maximise PR opportunities, including press releases and Trustpilot reviews.
• Periodically review withdrawn instructions and revisit old stock with new marketing strategies.

Person Specification

Skills and Experience

• GSCEs or equivalent grade C or above Maths and English; Essential
• Previous experience in a property sales support or secretarial position; Desirable.
• Excellent knowledge of Microsoft Office- especially Excel & PowerPoint; Essential
• Highly organised and self-motivated; Essential

Personal Characteristics

• Strong team player
• Self-motivated, persistent, and intuitive
• Polite and professional
• Proactive, organised and meticulous.
• Enjoy working in a fast-paced environment.
• Flexible and adaptable, responding well to change.
• Able to use your own initiative.
• Able to effectively prioritise workload.
• Able to work under pressure and to deadlines.

What we offer

• Discretionary sector performance bonus
• Holiday carryover & additional Christmas leave
• Life assurance
• Employee wellbeing assistance via Plumm
• “Recommend a Friend” employee referral bonus
• Enhanced family friendly leave
• Cycle to work scheme

*** Please note we will not be able to sponsor for this position and therefore only invite candidates permanently settled in the UK or not requiring sponsorship ***

We are an equal opportunities employer and welcome applications from all suitably qualified individuals regardless of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

For more information, please apply today or send any questions to: [e-mail]