Administrative Assistant - Mayor's Office

West Midlands Combined Authority; Birmingham; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A local government authority in Birmingham seeks a highly organized Administrative Assistant for the Mayor's Office. This role involves providing high-quality administrative support, coordinating activities, and managing communications with various stakeholders. The ideal candidate will have strong organizational skills, attention to detail, and previous experience in an office environment. You will contribute to an active and dynamic workspace, ensuring the Mayor’s Office operates smoothly.

Benefits

Local Government Pension Scheme

28 days paid annual leave

Discounted gym membership

Flexible working arrangements

Qualifications

• Experience working in an administrative or office-based role.
• Confidence supporting meetings and coordinating activity.
• Ability to manage competing priorities and remain calm under pressure.

Responsibilities

• Coordinate meetings, diaries and office activity.
• Prepare agendas, papers and meeting logistics.
• Act as a professional point of contact for stakeholders.

Skills

Organisational skills

Communication skills

Problem-solving skills

Attention to detail

Education

GCSE Maths and English (or equivalent)

Job description

Administrative Assistant - Mayor's Office

We are looking for a highly organised and dependable Administrative Assistant to support the smooth running of the Mayor’s Office at the West Midlands Combined Authority.

If you enjoy organising activity, managing detail, and helping others perform at their best, this role offers a unique opportunity to contribute to work that makes a real difference.

The Mayor’s Office is a fast-paced and high-profile environment. As Administrative Assistant, you’ll play a key part in keeping the office running smoothly, coordinating activity, managing priorities and providing reliable support that enables the wider team to focus on delivery.

You’ll work closely with senior colleagues and teams across the organisation, supporting both political and operational activity with professionalism, discretion and care.

What you’ll be doing

You’ll provide flexible, high-quality administrative support, including:

• Coordinating meetings, diaries and office activity
• Preparing agendas, papers and meeting logistics, and tracking follow-up actions
• Keeping track of upcoming commitments, deadlines and engagements
• Acting as a professional point of contact for internal and external stakeholders
• Supporting visits, events and engagements, including managing guests and logistics
• Assisting with briefings, correspondence and documents
• Maintaining accurate records, trackers and logs
• Processing travel, accommodation, catering and financial requests in line with organisational policies
• Supporting procurement, invoices and administrative finance processes

What’s essential

We’re looking for someone who brings:

• Experience working in an administrative or office-based role
• Confidence supporting meetings and coordinating activity
• Strong organisational skills and attention to detail
• Clear, professional written and verbal communication skills
• The ability to manage competing priorities and remain calm under pressure
• Confidence working with a wide range of people and stakeholders
• A positive, proactive approach to learning and problem-solving
• The ability to work both independently and as part of a team
• An understanding of confidentiality and information handling
• GCSE Maths and English (or equivalent), or relevant work experience

Location

The location for this role is Summer Lane with at least 3 days a week spent in the office.

Politically Restricted Post

This is a politically restricted post in accordance with Section 2(1) (b) of the Local Government and Housing Act 1989. Employees in politically restricted posts are prevented in having any active political role either in or outside of work.

How to apply

Applying for a role with WMCA is straight forward. Follow these steps to get started.

• Create your Careers Account. Register with your name, email address, and a password.
• Build your Profile. Upload your CV to help populate your career and education details.
• Write your Supporting Statement. Make sure to address each of the required essential criteria.
• Submit your application. Do one final check and once complete, click submit.

Anonymised Applications

Your uploaded CV won’t be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. it’s your chance to showcase your skills and experience.

Using Artificial Intelligence (AI)

We cannot stop anyone from using AI help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application.

Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site.

Reasonable adjustments

If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Talent Acquisition Team ([e-mail]).

Salary and benefits

We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered.

We offer a comprehensive benefits package that includes:

• Local Government Pension Scheme (one of the most generous pension schemes in the UK).
• 28 days paid annual leave (with an option to purchase more), giving you have ample time to relax.
• Ethical saving options and healthcare plans.
• Discounted gym membership.
• An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate.
• 3 days of paid leave each year to volunteer.
• Interest free financing through SmartTech to buy the latest technology
• Discounted shopping with over 2,000 big-name retailers, and more.

For more information, please visit the benefits page on our career site.

WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home.

We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day.

Our Values

Our behaviours sit at the heart of our values, helping to shape how we work together as WMCA employees and setting clear expectations.

Team Focused – working as part of team, managing and leading

Service Driven – customer, resident and partner focused

• Empowered and Accountable – taking ownership and leading when needed
• Performance Focused – being ambitious and going the extra mile
• One Organisation Mindset – believe in each others expertise
• Open and Honest Communication – we do what we say we are going to do
• Forward Thinking – embrace change and open to new possibilities
• Problem Solving – go for clear and simple whenever possible

Creating an inclusive workplace

WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status). We’re a Disability Confident Employer with ‘Leader’ status, committed to interviewing applicants with disabilities who meet all the essential role criteria.

We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould.

We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying

Right to Work in the UK

Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).

Administrative Assistant - Mayor's Office (Job Details)

• Frequency Annual
• Job Reference WMCA/TP/156/781
• Contract Type Permanent
• Closing Date 19 February, 2026
• Job Type Administrative / Clerical / Secretarial inc PA
• Location 16 Summer Lane, Birmingham, United Kingdom