Derby IT Support Technician: End-User & Systems Expert

Maersk Company; East Midlands; On-site; GBP 28,000 - GBP 35,000; Full time

Job summary

A global logistics company is seeking an IT Support Technician to join their team in Derby. The ideal candidate will possess strong technical skills including advanced desktop usage, knowledge of Microsoft Office 365, and server troubleshooting. Responsibilities include supporting users in both office and warehouse environments, and ensuring effective communication across teams. This role requires a proactive individual with 3-5 years of experience in IT support, committed to delivering excellent service.

Qualifications

• Minimum of 3-5 years of experience in IT support.
• Experience in solving IT problems within global organizations.
• Familiarity with end user computing and datacentre equipment.

Responsibilities

• Support users in an office and warehouse environment.
• Collaborate with team members and plan daily tasks.
• Communicate effectively with end users.

Skills

Advanced desktop usage

VPN & Citrix

Strong knowledge of setting up PCs

Microsoft Office 365

Server and network troubleshooting

Knowledge of Active Directory

Excellent communication skills

ITIL V3 Foundation Certification

Job description

A global logistics company is seeking an IT Support Technician to join their team in Derby. The ideal candidate will possess strong technical skills including advanced desktop usage, knowledge of Microsoft Office 365, and server troubleshooting. Responsibilities include supporting users in both office and warehouse environments, and ensuring effective communication across teams. This role requires a proactive individual with 3-5 years of experience in IT support, committed to delivering excellent service.