Assistant Branch Manager

Alliance Automotive Group; Penzance; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A global automotive parts provider is seeking an Assistant Branch Manager in Penzance to support the branch manager in maximizing sales and delivering exceptional customer service. The ideal candidate will have automotive industry experience, strong communication skills, and a focus on team management. This role offers career progression, discounts from major retailers, and a performance-based bonus. Join a renowned company dedicated to quality and customer satisfaction.

Benefits

Exclusive discounts and cashback from retailers

Career progression opportunities

Free access to health and financial tools

Potential performance-based bonus

Discount on car parts

Qualifications

• Experience in the automotive industry as an Assistant Branch Manager or as a Motor Factor Parts Advisor.
• Ability to communicate at all levels.
• Sales focused with a can-do attitude.

Responsibilities

• Achieve branch sales, margin and targets.
• Ensure first-class service to all customers.
• Manage and control running costs.

Skills

Team management

Customer relationship building

Communication skills

Sales focus

Multitasking skills

Tools

Windows-based cataloguing systems

Job description

NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.

With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE‑matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently. Learn more at https://linktr.ee/napaautopartsuk_ireland.

We are currently looking for an Assistant Branch Manager to join our busy team.

As Assistant Branch Manager your focus will be on supporting the branch manager in maximizing sales and achieving targets whilst ensuring first‑class service to all our customers.

The ideal candidate will already be working in the automotive industry as an Assistant Branch Manager or will be an experienced Motor Factor Parts Advisor looking for progression.

Responsibilities:

• Achieve branch sales, margin and targets.
• Ensure a first‑class service to all customers.
• Drive the branch team focusing on great customer service and communication.
• Drive the branch team to achieve sales and promotional targets.
• Manage and control branch and running costs.
• Manage stock control, including stock taking and adjustments.
• Manage cash handling and control of specific customer accounts.
• Support the organisation’s senior management in implementing and maintaining policies and procedures.
• Communicate to your team the key aims and objectives.
• Responsibility for the daily running of all aspects of the branch.
• Responsibility for maintaining health and safety within your depot.
• Be self‑driven and enjoy working as a team to achieve results.

To be successful in this role:

• Ability to manage and motivate a team to achieve objectives.
• Ability to communicate at all levels.
• Experience in building and maintaining customer relationships.
• Experience with using online and Windows‑based cataloguing systems.
• Ability to lead from the front and create a team environment.
• Ability to work in a fast‑paced environment.
• Sales focused with a can‑do attitude.
• Ability to multitask and distinguish between urgent and important tasks.
• Knowledge of the local areas and customer base would be desirable (but not essential).

In return we offer:

• An opportunity to join a global brand and market leader.
• Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
• Opportunities for career progression and bespoke training.Free pension advice from our standard pension provider.
• Free access to Health, Wellbeing and Financial tools.
• Potential to earn a performance‑based bonus, paid monthly.
• Discount on car parts.

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Alliance Automotive Group is an equal opportunities employer.