Office Manager

J B Leitch Ltd; Liverpool; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A growing office management firm is seeking an office manager to oversee daily operations at the Liverpool office. The ideal candidate will provide executive assistance to the Managing Director while ensuring a well-organised workspace and maintaining operational standards. Responsibilities include managing teams, coordinating events, ensuring health and safety compliance, and improving service delivery. This hands-on role requires excellent organisation and communication skills, and office attendance is essential due to the nature of the job.

Qualifications

• Experience in office or facilities management, preferably with multi-site exposure.
• Strong organisational, problem-solving, and decision-making skills.
• Good understanding of health & safety compliance.
• Proficient IT skills and confidence using office systems.

Responsibilities

• Oversee smooth running of the Liverpool office and maintain operational standards.
• Act as main contact for landlords and suppliers, handling emergencies.
• Lead reception and facilities teams to deliver high-level service.
• Coordinate office layouts, meeting spaces, and office events.
• Monitor budgets, contractor performance, and service levels.

Skills

Organisational skills

Problem-solving skills

Communication skills

Attention to detail

Job description

We are looking for an organised, proactive, and confident office manager to take responsibility for the smooth running of our office locations and to support the Managing Director with high-quality executive assistance. This is a key role at the heart of our business, ensuring our offices operate efficiently, professionally, and with first‑class hospitality as we continue to grow.

This is a hands‑on, office‑based role due to the operational and people‑facing nature of the position, with occasional travel to other office locations.

About the Role

As our office manager, you will lead our reception and facilities team and oversee the running of our workspace, services, and suppliers. You’ll ensure our offices remain safe, well‑presented, and compliant while supporting colleagues across the business. You will also provide proactive EA support to the Managing Director, managing diaries, meetings, travel, and day‑to‑day coordination.

This role is ideal for someone who enjoys variety, takes pride in creating a high-quality working environment, and thrives in a fast‑paced, people‑oriented setting.

Key Responsibilities

• Oversee the smooth day‑to‑day running of the Liverpool office and maintain operational standards across all JB Leitch office locations, ensuring first‑class hospitality for colleagues, clients, and visitors.
• Act as the main contact for landlords, serviced office providers, and key suppliers, including being the out‑of‑hours emergency contact and escalating issues internally as needed.
• Lead the reception and facilities teams to deliver a consistently high level of service.
• Manage office layouts, meeting spaces, workspace setup, and systems including the desk booking, post, and telephone systems to ensure efficient and effective operation.
• Coordinate and support on‑site and off‑site meetings and events for colleagues and clients, ensuring appropriate hospitality and logistics.
• Coordinate contractors and maintain relationships with suppliers, ensuring quality and value.
• Oversee health, safety, and compliance activities, working with external providers to ensure adherence to legislation and internal policies.
• Support office‑related projects such as refurbishments, moves, and workspace improvements.
• Oversee the new joiner setup process, ensuring the facilities and reception teams provide required equipment and a smooth home/office setup.
• Monitor budgets, contractor performance, and service levels.
• Provide proactive EA support to the Managing Director including diary management, meeting coordination, travel arrangements, and administrative support.

What We’re Looking For

• Experience in office or facilities management, ideally with multi‑site exposure.
• Strong organisational, problem‑solving, and decision‑making skills.
• Experience managing contractors, suppliers, and small teams.
• Excellent communication skills and the ability to build strong relationships across the business.
• Good understanding of health & safety compliance (with specialist tasks outsourced).
• Proficient IT skills and confidence using office systems.
• Professional, approachable, and highly organised with strong attention to detail.
• Calm under pressure, proactive, and committed to maintaining a high‑quality working environment.
• Discreet and trustworthy when supporting senior leadership.

Working Arrangements

Primary location: Liverpool office

Office attendance is essential due to the operational nature of the role.