Digital Learning Assistant

The Perfume Shop Limited; High Wycombe; Hybrid; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading retailer in the fragrance industry seeks a Digital Learning Assistant for a 7-month FTC role in High Wycombe. You will create engaging online learning materials, manage learning technologies, and provide support to employees. Ideal candidates will have communication skills, proficiency in Microsoft Office, and a proactive attitude. The role offers 25 days holiday, a discretionary bonus, and discount benefits. Join a sociable team committed to inclusivity and growth.

Benefits

25 days holiday plus bank holidays

Discretionary bonus

Financial wellbeing support

Hybrid working

Staff discounts

Cycle to work scheme

Qualifications

• Experience in creating training materials is an advantage, but training will be provided.
• Proficiency in Excel, Word, and PowerPoint is necessary.
• Must be proactive and solutions-focused.

Responsibilities

• Create accessible online learning content such as PDFs and videos.
• Manage the LMS operations and provide helpdesk support.
• Collaborate to develop technical training solutions.

Skills

Clear communication skills

Microsoft Office proficiency

Problem-solving

Attention to detail

Creative design ability

Job description

Overview

We’re looking for an excellent Digital Learning Assistant to join our People Team on a 7-month FTC and play a key role in bringing online learning to life across The Perfume Shop. Working closely with our Learning & Development Team, you’ll help us deliver brilliant digital experiences that empower people to grow by creating engaging and inclusive online content. If you enjoy being creative and bringing ideas to life through digital content, then this is the role for you!

What you’ll do

• Create professional, accessible online learning content including PDFs, interactive modules and videos and ensure it integrates smoothly with the LMS.
• Manage the day-to-day operation of the LMS and related learning technologies.
• Partner with Internal Communications to share engaging updates when new learning launches.
• Provide friendly, timely LMS helpdesk support to employees.
• Collaborate with teams across the business to develop specialist and technical training solutions.
• Quality check all content and user experiences and produce regular and ad-hoc learning reports.

What you’ll bring

• Previous experience in creating training materials is beneficial — but not essential. We’ll support you with training.
• Clear and confident communication skills, both written and verbal.
• Strong Microsoft Office proficiency, especially in Excel, Word and PowerPoint.
• Proactive, solutions-focused approach to problem-solving.
• Ability to design and develop creative, engaging learning materials.
• Excellent attention to detail and effective workload management.
• Comfortable using initiative and offering innovative ideas and solutions.

What you’ll gain

• 25 days holiday plus bank holidays, with the option to buy additional days.
• Discretionary bonus – We love to share our success with you!
• Access to Stream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
• Hybrid Working! 3 days office and 2 days off-site.
• Access to our TPS Perks which offers you a variety of saving and discount options.
• Buy & Sell Holiday scheme and Life Assurance.
• 20% staff discount, as well as discounts at Superdrug and Three Mobile.
• Round the clock support from our partnership with RetailTrust.
• Cycle to work scheme for those who don’t mind riding up the hills of High Wycombe.

“We’re a sociable bunch of down-to-earth people, who enjoy our work and each other’s company.”

About agencies

We are not accepting speculative CVs or profiles and kindly request that you refrain from contacting us.

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.