F&B Team Leader — Guest Service & Career Growth

Thwaites; Penrith; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A well-known inn in Penrith is seeking a proactive Food & Beverage Team Leader to support the management team and ensure excellent service during shifts. The role involves hands-on work in a busy environment, addressing guest needs and motivating the team. The ideal candidate will have experience in food-led operations and be flexible with work hours. This position offers a competitive salary and a range of employee benefits, including flexible payment options and generous annual leave.

Benefits

Competitive salary

Access to wages weekly

28 days annual leave

Health cash plan

Employee discounts

Employee Assistance Programme

Enhanced maternity and paternity pay

Apprenticeships available

Life assurance

Bespoke training programmes

Supportive work environment

Qualifications

• Experience in leading shifts in a busy food and beverage environment.
• Ability to handle guest issues effectively.
• Hands-on approach to food and beverage service.

Responsibilities

• Serve food and drinks while ensuring guest satisfaction.
• Address and resolve any guest issues promptly.
• Lead shifts to maintain high service standards.
• Motivate and support team members.
• Manage staffing levels in line with payroll budgets.

Skills

Proactive customer service

Team leadership

Previous experience in food-led operations

Flexibility with working hours

Job description

A well-known inn in Penrith is seeking a proactive Food & Beverage Team Leader to support the management team and ensure excellent service during shifts. The role involves hands-on work in a busy environment, addressing guest needs and motivating the team. The ideal candidate will have experience in food-led operations and be flexible with work hours. This position offers a competitive salary and a range of employee benefits, including flexible payment options and generous annual leave.