Front of House Supervisor

Sodexo France; SHREWSBURY; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading service provider in the UK is seeking a Front of House Supervisor in Shrewsbury. You will lead a customer-facing team in bar and food outlets, ensuring high standards and effective communication. Responsibilities include motivating staff, maintaining hygiene standards, and enforcing health practices. Ideal candidates should have experience in similar roles and strong leadership skills. This role offers development opportunities, financial benefits, and a supportive work environment.

Benefits

Fully funded apprenticeship qualifications

Career development opportunities

Wellbeing support

Financial benefits

Work perks

Qualifications

• Experience in a similar role with knowledge of catering operations.
• Experience in hospitality (hotel, bar, or restaurant) is a plus.
• Ability to motivate and lead a team effectively.

Responsibilities

• Lead a front-of-house team ensuring smooth operations.
• Oversee cleanliness and hygiene standards.
• Provide ongoing feedback and support to your team.

Skills

Customer service

Team leadership

Communication

Motivation

Job description

Hours: 37.5 hours per week working 5 days out of 7

Shifts: Early shift 6:15am - 2:15pm; Day shift 9.00am – 5.00pm; Late shift 11:30am - 7:30pm

Rate of pay: £12.61 per hour

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A GREAT opportunity has arisen for the right person to join us here at Sodexo in Ward Barracks, SP4 9NA as Front of House Supervisor !!

You’ll lead a front-of-house team, ensuring smooth operations in the bar and food outlets. Your role is customer-facing, with a key focus on interacting with our Armed Forces personnel every day. Join Sodexo and take on a role where your leadership makes a real difference, with opportunities to grow and develop along the way.

What you’ll do:

• Ensure all tasks and responsibilities are completed on time and to a high standard, while motivating your team to do the same.
• Oversee cleanliness and hygiene standards in all front‑of‑house areas.
• Collaborate with catering management and chefs to maintain smooth communication and team alignment.
• Promote and enforce health and safety practices—be proactive about spotting and reporting potential hazards to keep everyone safe.
• Conduct regular safety walks to identify and address any risks.
• Conduct weekly team huddles with the team.
• Provide ongoing feedback and support to your team, ensuring they feel confident and valued in their roles.

What you bring:

• Experience in a similar role, with knowledge of catering operations and some supervisory or team leadership experience.
• Experience in hospitality (hotel, bar, or restaurant) is a plus.
• Strong customer service and communication skills.
• Ability to motivate and lead a team effectively.
• Comfort with working at a fast pace and adapting to changing situations.
• A collaborative mindset and the ability to communicate well with senior management.

What we offer:

• Fully funded apprenticeship qualifications
• Career development opportunities within Sodexo
• A friendly and supportive work environment
• Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death‑in‑service benefit.
• Career Growth – Apprenticeships, learning tools, and development opportunities.
• Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications