Senior Travel Consultant

BCD Travel; Liverpool; Hybrid; GBP 30,000 - GBP 45,000; Full time

Job summary

A leading travel management company in the UK is seeking a Senior Travel Consultant. In this role, you'll be the primary contact for clients, helping them with travel bookings and providing expert consultation on policies and regulations. The ideal candidate has extensive experience in travel consulting, skills in GDS systems like Sabre or Amadeus, and excellent communication abilities. This position offers flexible working hours and opportunities for professional growth.

Benefits

Flexible working hours

Generous vacation days

Travel industry discounts

Inclusive work environment

Qualifications

• Experience in travel consulting and customer service.
• Ability to utilize GDS systems like Sabre or Amadeus.
• Strong communication skills, both verbal and written.

Responsibilities

• Search and confirm travel reservations for customers.
• Provide consultation based on client travel policy.
• Fulfill requests regarding travel regulations.
• Maintain knowledge of the travel industry's state.

Skills

Extensive travel agent experience

Relevant skills in GDS Sabre and/or Amadeus

Strong verbal and written communication skills in English

Solid knowledge of travel industry policies

Job description

Overview

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Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Full time, Hybrid in Liverpool or remote in the UK

As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Senior Travel Agent, you will

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About you

• You have extensive travel agent experience
• Relevant skills in GDS Sabre and/or Amadeus
• Strong verbal and written communication skills in English
• Solid working knowledge of the travel industry, policies, procedures, and processes

About us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].