Fibre Field Engineer: Customer Installations & Support

Gigaclear plc; Buckingham; On-site; GBP 28,000 - GBP 32,000; Full time

Job summary

A growing telecoms company in the United Kingdom is seeking a Field Engineer to join their team. The role includes delivering fibre installations, managing customer complaints, and adhering to health and safety standards. Candidates should have experience in telecoms installations, ideally in fibre optics, and a full driving license. The position offers a competitive salary of £28,000 to £32,000, depending on experience and qualifications, along with generous benefits including pension contributions and flexible working.

Benefits

Generous employer pension

Income protection and life assurance

25 days holiday plus bank holidays

Health cash plan

Flexible working environment

Qualifications

• Experience in fibre optic networks (FTTH / FTTP) is preferred.
• Ability to diagnose and troubleshoot installation issues.
• Must pass DBS check.

Responsibilities

• Deliver allocated work programmes with stakeholders.
• Manage customer complaints effectively and timely.
• Adhere to Health & Safety standards during installations.

Skills

Telecoms Installations experience

Customer service skills

Troubleshooting skills

Education

Full driving licence (manual), held for 12 months+

NRSWA Operative accreditation

Job description

A growing telecoms company in the United Kingdom is seeking a Field Engineer to join their team. The role includes delivering fibre installations, managing customer complaints, and adhering to health and safety standards. Candidates should have experience in telecoms installations, ideally in fibre optics, and a full driving license. The position offers a competitive salary of £28,000 to £32,000, depending on experience and qualifications, along with generous benefits including pension contributions and flexible working.