Trade Floor Support Engineer – Onsite (London)

Talan; Greater London; On-site; GBP 45,000 - GBP 65,000; Full time

Job summary

A technology consulting firm is seeking a hands-on Trade Floor Support Engineer in London. This onsite role demands a tech-savvy professional that thrives in high-pressure environments, adept in providing 1st to 3rd line support including Bloomberg and Reuters. Successful candidates will bring strong Windows 10 and O365 support knowledge. You'll be responsible for troubleshooting and ensuring seamless operations across trading floor systems, all while delivering outstanding service to business users.

Qualifications

• Proven experience in market data support within a trading environment.
• Strong knowledge of Windows 10, O365, and general desktop support.
• Experience with ServiceNow for ticket management.

Responsibilities

• Provide 1st to 3rd line support to trading floor users.
• Support desktop, laptop, VDI, and mobile devices.
• Troubleshoot hardware and software issues as they arise.

Skills

Market data support (Bloomberg, Reuters)

Strong Windows 10 support knowledge

O365 knowledge

ServiceNow ticketing experience

Tools

Bloomberg

Reuters

PowerShell

Exchange

SCCM Console

Job description

A technology consulting firm is seeking a hands-on Trade Floor Support Engineer in London. This onsite role demands a tech-savvy professional that thrives in high-pressure environments, adept in providing 1st to 3rd line support including Bloomberg and Reuters. Successful candidates will bring strong Windows 10 and O365 support knowledge. You'll be responsible for troubleshooting and ensuring seamless operations across trading floor systems, all while delivering outstanding service to business users.