Operations Support Analyst, Trading Platforms & Data

Intercontinental Exchange; City of London; On-site; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading financial services company in London is looking for an Operations Support Analyst to provide technical support for their systems. The role involves troubleshooting issues, collaborating with engineering teams, and ensuring optimal system performance. Candidates should possess strong communication skills, analytical abilities, and either relevant experience or a higher education degree. This dynamic position offers a unique opportunity in an exciting environment.

Qualifications

• Systems/Application support experience is desirable.
• Ability to debug/write shell scripts.
• Knowledge of TCP/IP, UDP, and Multicast technologies.

Responsibilities

• Troubleshoot day-to-day issues and provide support.
• Work with internal partners to communicate system changes.
• Maintain operations of proprietary systems.

Skills

Excellent communication skills

Organizational skills

Analytical problem-solving

Team player

Ability to work under pressure

Education

Associates/Bachelor’s degree

Tools

Microsoft Office Suite

Linux operating systems

Windows operating systems

Job description

A leading financial services company in London is looking for an Operations Support Analyst to provide technical support for their systems. The role involves troubleshooting issues, collaborating with engineering teams, and ensuring optimal system performance. Candidates should possess strong communication skills, analytical abilities, and either relevant experience or a higher education degree. This dynamic position offers a unique opportunity in an exciting environment.