Administrator

Symphony Group; Barnsley; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A leading furniture manufacturer in Barnsley is seeking a Customer Services Administrator to join their Commercial Sales Office. The successful candidate will handle customer queries, process orders, and support the field-based team. Ideal applicants will have customer service experience, strong communication and organizational skills, and the ability to work under pressure. This role offers a competitive salary and benefits including flexible working and 22 days holiday, rising to 25.

Benefits

Free car parking

Pleasant working environment

Potential for flexible working

Flexible homeworking after training

22 days holiday (increasing to 25)

Qualifications

• Preferably have previous experience in customer service.
• Good communication skills, both written and verbal.
• Strong organisational skills.
• Keen eye for detail as accuracy is important.
• Excellent timekeeping and time management skills.

Responsibilities

• Handling telephone queries from internal and external customers.
• Processing orders whilst ensuring that deadlines are achieved.
• Supporting the Symphony field-based personnel.
• Dealing with buyers, quoting prices, and ensuring correct procedures.
• Undertaking other duties as requested.

Skills

Previous experience in customer service

Good communication skills

Strong organisational skills

Attention to detail

Excellent timekeeping

Job description

• Location: Barnsley, South Yorkshire, United Kingdom

We are currently recruiting for a Customer Services Administrator to join the team in the Commercial Sales Office, based at our head office in Barnsley.You will join us on a full time, permanent basis,and in return, you will receive a competitive salary.

As one of the UK’s leading manufacturers of Kitchen, Bedroom and Bathroom fitted furniture, Symphony has had unsuppressed growth, with almost 50 years’ experience. Our emphasis is on providing a high standard for all our products and the services we offer. We are currently seeking the very best people, to further strengthen our position within the industry by appointing dedicated individuals to share in our success.

Key responsibilities of theAdministrator role will include:

• Handling telephone queries from internal and external customers,
• Processing orders whilst ensuring that deadlines are achieved.
• Support the Symphony field-based personnel.
• Dealing with buyers, quoting prices, and ensuring correct procedures are followed with reference to customer orders and pricing.
• Undertake other such duties and responsibilities, as when requested

To fulfil this Administrator position, you will preferably have:

• Previous experience in customer service.
• Good communication skills, both written and verbal.
• Strong organisational skills.
• A keen eye for detail as accuracy is important.
• Excellent timekeeping and time management skills.

And be able to:

• Work under pressure in a fast-paced environment.
• Ability to meet strict deadlines.
• Communicate with people at all levels.

This position offers:

• Free car parking.
• Pleasant working environment.
• Potential for flexible working through the Lieu Scheme.
• Benefit of flexible homeworking after a successful training period.
• 22 days holiday (rising a day a year to 25).
• Secure employment with training and great career progression opportunities.

This position will be rewarded with a competitive salary. In order for your application to be taken further, please state your required salary.

If this sounds like the perfect opportunity for you and you’d like to become our Administrator,then please click ‘apply’ today – don’t miss out, they’d love to hear from you!