Sale Coordinator

Christie´s; Greater London; On-site; GBP 30,000 - GBP 50,000; Full time

Job summary

A leading art business in Greater London seeks an individual to manage client interactions related to consignments, ensure compliance with relevant requirements, and oversee the sale production process. The role demands exceptional client service skills, project management ability, and strong communication skills. The successful candidate will work collaboratively across departments and manage various tasks simultaneously in a dynamic environment. This opportunity offers generous benefits including a flexible fitness fund, private health insurance, and a robust family first policy.

Benefits

25 days annual leave + Birthday leave

Discretionary Bonus

Generous retirement plan

Private Health Insurance

Dental Insurance

Employee Assistance Programme

Cycle to Work scheme

Qualifications

• Exceptional client service skills and excellent communication abilities.
• Strong project management skills with multi-tasking capabilities.
• Attention to detail and ability to manage multiple processes.

Responsibilities

• Liaise with clients for consignment-related information.
• Manage seller agreements and track paperwork compliance.
• Oversee sale production processes including cataloguing and photography.

Skills

Client service skills

Communication

Project management

Attention to detail

Problem-solving

Team collaboration

JDE knowledge

Excel proficiency

Outlook proficiency

Job description

Christie’s, the world’s largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments, or in one of our more Operational teams, we are all working together with one common goal in mind: to continue the success of this 250 year old company, steeped in history, bringing fresh ideas whilst not forgetting our shared values; Integrity, Excellence, Innovation, Responsibility & Relationships. Colleagues across all departments are truly passionate about what they do and it is inspiring to work with industry leaders across our business. * Liaise with clients as needed for all consignment related information, details, and issues* Manage seller agreement and stock order creation and dispatch including gathering all compliance documents from clients* Manage and track status of consignment paperwork to ensure compliance requirements are met and required records are maintained* Manage shipping requests, including client approvals, export licenses, and scheduling* Proactively track receipt of property and follow-up on open issues and missing items* Manage Expertise, Framing and Restoration needs for sale including quote requests, client communications, status of service requested and related client charges* Manage Property Movement: Request and track site transfers, local transfers, temp releases, transfer to third party, and hand carries, and provide appropriate information to central support group as required* Manage and track client charges including all requests for creation through central support group and regular review of system data to ensure accurate reporting* Manage and track all item details to ensure sale deadlines are met and all compliance met* Prepare information for handoff to Post-sale Service team* Manage sale production process including cataloguing, photography, essay writing, lotting up and copyright status and monitor and enforce all relevant deadlines; act as main point of contact and liaison with photography studio, production teams and Specialists* Track and ensure execution of seller marketing promises* Act as liaison to Operations for sale view and set up and prepare relevant assets, as required* Manage reserve amendments and ensure relevant pre-sale documentation is sent to clients* Manage sale activities including client views, condition report dispatch, bids, and sale ticketing requests* Manage and oversee sale interest* Convey approved post-sale item action to Post-sale Service team for execution* Other duties as assigned by Manager* Exceptional client service skills* Excellent communication and interpersonal skills, including superior written and spoken communication* Strong Project management skills including ability to multi-task, prioritize and manage multiple processes* Strong attention to detail and follow-up skills* Ability to work collaboratively across multiple groups and sites* Ability to remain calm in stressful situations* Ability to creatively problem solve* Ability to work independently and as part of a team* Strong knowledge of JDE, COS and Canvas* Strong knowledge of Excel and Outlook* 25 days annual leave + 1 day Birthday leave* Christie’s Christmas office closure (guaranteed between 25th Dec – 1st Jan) – in addition to annual leave: almost two weeks to fully switch off and spend time with friends and family* Additional 1 week’s annual leave within the year of a 5-year anniversary i.e. 5th, 10th, 15th and so on* Volunteering day: Take an additional day of annual leave to volunteer for a charitable organisation that’s important to you* Donation matching of up to £500 per annum to help you support the organisations you care about* Flexible Fitness Fund - £400 per year expense allowance for health and wellness related activity (taxable)* Access to world-renowned art: with regular exhibitions in our galleries to wander around and exclusive guided tours hosted by specialist colleagues* Discretionary Bonus (dependent on the business and employee performance payable in March each year)* Generous retirement plan: We will double match your pension contribution up to 5% of your basic salary (Max 10% contribution from Christie’s)* Private Health Insurance – no employee contribution needed, subsidised for other family members* Dental Insurance – (may be extended at personal cost)* Generous Income Protection Insurance in the event of accident, sickness or injury after 12 months* Competitive Life Insurance policy from first day* Employee Assistance Programme – access to personal advice and support services including counselling* Eyecare vouchers (once a year)* Cycle to Work scheme* Christie’s Extras – discounts on over 800 retailers, holiday packages, dinners and weekly shops* Seniorcare by Lottie, a comprehensive eldercare solution* Robust family first policy:Christie’s is the world’s leading art business. Since 1766, we are known for our extraordinary art, unparalleled service and expertise, as well as international glamour.Every year, we offer around 350 live and online auctions in over 80 specialist categories – including all areas of fine and decorative arts, Asian art and luxury collectables – as well as a long and successful history of private sales.Contact us in 46 countries, or visit one of our 10 international salerooms in London, New York, Hong Kong, Paris, Geneva, Milan, Amsterdam, Dubai, Zürich and Shanghai.Our Recruitment Privacy Notice can be found