Global Process Excellence & Operations Lead

Experian Health; Nottingham; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A global data and technology company is seeking a Global Process Excellence & Operations Lead. In this remote role, you will drive compliance strategy and process improvements, utilizing the latest technologies. Ideal candidates will possess a Lean Six Sigma Black Belt, project management skills, and a collaborative mindset. This position offers a competitive compensation package, including core benefits like healthcare and a bonus plan. Join a culture that celebrates diversity and supports work-life balance.

Benefits

Great compensation package

Discretionary bonus plan

BUPA healthcare

Pension

25 days annual leave plus bank holidays

Qualifications

• Proven experience in process modelling and optimisation.
• Background in operations, technology, or regulated environments.
• Experience with executive-level presentations and coaching.

Responsibilities

• Lead the global Compliance Process Excellence strategy.
• Translate compliance needs into relevant requirements for technology.
• Explore RegTech and AI solutions to enhance compliance capabilities.

Skills

Process redesign

Continuous improvement

Project management

Collaboration and influence

Innovation mindset

Education

Lean Six Sigma Black Belt or equivalent

Tools

GRC platforms

AI tools

Job description

Central Compliance: Global Process Excellence & Operations Lead

• Full-time
• Employee Status: Regular
• Role Type: Home
• Department: Legal & Compliance
• Schedule: Full Time

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Why this role is important to us

Compliance is at the heart of Experian's global operations. As we continue to innovate and grow, we need to ensure our systems are efficient, scalable, and aligned with regulatory requirements. This role is important to lead transformation and promote continuous improvement across our global Compliance function.

This is a remote role reporting into our Head of Compliance Programme & Business Partnering.

Work that matters – What you'll do

• Lead the global Compliance Process Excellence strategy, leading projects that improve processes and deploy the latest technology.
• Be a business analyst, translating compliance needs into relevant requirements for technology and process improvements.
• Champion innovation by exploring RegTech and AI solutions to enhance compliance capabilities.
• Manage engagement for Compliance-owned systems and manage vendor relationships to ensure adherence to Experian standards.
• Work with global partners to deliver change across diverse regions and departments

What you'll need to bring to the role and Experian

• Expertise in process redesign, continuous improvement, and technology enablement.
• Manage complex projects across multiple time zones.
• A collaborative mindset to influence and engage at all levels.
• An appetite for innovation and applying technology to solve compliance challenges.

More about you

• Lean Six Sigma Black Belt or equivalent, with proven experience in process modelling and optimisation.
• Background in operations, technology, or regulated environments.
• Experience with executive-level presentations and coaching.
• Familiarity with AI tools and automation technologies.
• Experience with GRC platforms, RegTech solutions, and GenAI use case development
  • Remote-based role
  • Great compensation package and discretionary bonus plan
  • Core benefits include pension, BUPA healthcare and more
  • 25 days annual leave plus bank holidays

Internal: C/EB7

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Aff… If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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