CCTV Operator

OCS Group; Belfast; On-site; GBP 24,000 - GBP 30,000; Full time

Job summary

A leading facilities management company in Belfast seeks a motivated CCTV Operator to join its professional security team. Your main duties involve ensuring clear communication during incidents, operating the CCTV and emergency systems, and maintaining accurate documentation. Candidates must hold the necessary licenses, have the right to work in the UK, and possess excellent communication skills. This position offers an inclusive work environment focused on professional development and career progression.

Qualifications

• Must have Right to Work in the UK & ROI.
• Proficient in operating CCTV and emergency systems.
• Ability to maintain accurate documentation of incidents.

Responsibilities

• Ensure clear communication and proper incident escalation.
• Proactive operation of the CCTV System and other emergency procedures.
• Document complaints and incidents accurately and professionally.

Skills

Effective verbal and written communication skills

Problem Solver

Tools

SIA – CCTV / Door Supervisor Licence

ACT Awareness

SCaN for CCTV Operators

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

We are seeking a highly organised and motivated individual to join our team as a CCTV Operator.

This is a fantastic opportunity to join our highly trained, professional security team within a large Venue. You will be responsible for the protection, security and safety of visitors and the building.

As part of your role, your key responsibilities will include, but are not limited to:

• Ensure that there is clear, accurate communication and transmission of all relevant information.
• Ensure the correct escalation of incidents is followed in line with the incident escalation process; running logs are maintained in the Operators running logs.
• Effectively deploy security resources to deal with all incidents and matters arising.
• Proactive operation of the CCTV System; conducting daily site activity risk assessments, maintaining accurate CCTV records. Operation of the fire alarm system, PA system, VMS, Intruder/Panic Alarms, BMS, ANPR, radio and phone systems.
• Implementation of the emergency procedures in accordance with the Incident and Emergency Plan.
• Thoroughly, accurately, and professionally documents complaints, incidents involving possible criminal activity and other daily activities.

The ideal candidate should meet the following criteria:

• Must have Right to Work in the UK & ROI
• SIA – CCTV / Door Supervisor Licence
• ACT Awareness
• SCaN for CCTV Operators
• Problem Solver
• Effective verbal and written communication skills

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.