Security Officer

OCS Group; Bournemouth; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading facilities management company in Bournemouth is looking for a Security Officer to ensure the safety of clients and their premises. The ideal candidate will be responsible for conducting patrols, monitoring access points, and responding to incidents while providing excellent customer service. A valid SIA licence is essential, and while previous security experience is preferred, it's not mandatory. The company fosters a diverse and inclusive environment, encouraging all individuals to apply.

Qualifications

• Proven experience in a security role is preferred.
• Ability to remain calm under pressure.
• Flexible availability, including weekends and holidays.

Responsibilities

• Conduct regular patrols to prevent intrusion.
• Monitor access points to restrict unauthorized entry.
• Respond to alarms and incidents promptly.
• Prepare accurate incident reports.
• Maintain a professional presence.
• Operate surveillance equipment as needed.
• Provide excellent customer service.
• Liaise with emergency services when necessary.

Skills

Observational skills

Problem-solving skills

Communication skills

Customer service

Physical fitness

Education

Valid Security Industry Authority (SIA) licence

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.

About The Role:

The ideal candidate will play a vital role in ensuring the safety and security of our clients, their premises, and the public. This role requires vigilance, excellent communication skills, and the ability to respond promptly and effectively to security incidents.

Key Responsibilities:

• Conduct regular patrols of assigned premises to prevent and detect signs of intrusion or unusual activity.
• Monitor and control access points to ensure only authorized personnel are allowed entry.
• Respond promptly to alarms, emergencies, and incidents, taking appropriate action to mitigate risks.
• Prepare detailed and accurate incident reports, logging all security-related activities and occurrences.
• Maintain a visible and professional presence to deter unauthorized activity and reassure clients and the public.
• Operate and monitor surveillance equipment, including CCTV systems, as required.
• Provide excellent customer service while enforcing security policies and procedures.
• Liaise with emergency services, law enforcement, and other stakeholders as needed.

Requirements:

• Proven experience in a security role is preferred but not essential.
• Valid Security Industry Authority (SIA) licence.
• Excellent observational and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to remain calm and make sound decisions under pressure.
• Good physical fitness to perform patrols and respond to incidents effectively.
• Flexible availability, including weekends, evenings, and public holidays.
• A professional and customer-focused approach to work.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.