Client Development Manager

RSM UK Group LLP; Greater London; Hybrid; GBP 50,000 - GBP 70,000; Full time

Job summary

A prominent consulting firm is seeking an experienced Client Development Manager for a 12-month fixed-term contract. This role involves engaging with clients across sectors like Consumer Markets and Real Estate, driving account strategies and opportunities. The ideal candidate should possess client-facing confidence, a growth mindset, and experience in account management within a consulting environment. The firm offers a flexible work setup and numerous professional development benefits.

Benefits

Hybrid and Flexible working

27 Days Holiday

Health and Wellbeing benefits

Access to 300+ courses on demand

Qualifications

• Client-facing confidence to build rapport with clients.
• Proactive and commercially aware with a growth mindset.
• Exceptional ability to engage stakeholders and challenge effectively.
• Experience using account-based marketing and client listening.
• Integrity in understanding client needs and firm strategy.
• Experience in account management or client relationship roles.

Responsibilities

• Build and maintain industry landscape understanding.
• Lead client segmentation and planning.
• Drive economic and service line activities into accounts.
• Work with bid team for successful opportunities.
• Ensure meaningful client conversations and feedback.
• Identify follow-up opportunities from market trends.
• Engage with clients to deepen relationships.
• Conduit for client needs and cross-sell opportunities.

Skills

Client‑facing confidence

Growth mindset

Exceptional stakeholder engagement

Insight‑driven

Commercial integrity

Demonstrable use of client insight

Digitally curious

Experience in a consulting environment

Tools

CRM systems

Client insight platforms

Job description

Eastleigh, Southampton, United Kingdom

We are searching for an experienced Client Development Manager - 12 month FTC

Make an Impact at RSM UK

We are recruiting for two Client Development Managers on a 12-month FTC basis. One role will focus on the Consumer Markets sector, and the other, Real Estate and Construction. We are open to this role being based in our Glasgow, Leeds, Liverpool, Manchester, London or Southampton offices.

The driving force behind our Growth Acceleration Framework, industry developers ensure what we learn from clients through account-based marketing and client listening, changes how we act.

You’ll make an impact by

• Building and maintaining a strong understanding of the industry landscape, tracking market trends, regulatory change, competitive dynamics and emerging risks and opportunities
• Leading structured segmentation and planning of priority clients and targets, ensuring each account is actively progressed with clear rationale, milestones and outcomes
• Driving the flow of economic, industry, channel and service line activity into priority accounts, ensuring activity lands with impact, is tracked, and results in tangible change
• Working closely with the bid team giving us the best possible chance of winning work within the industry
• Leading on Growth Acceleration Framework client listening, ensuring meaningful conversations, strong feedback loops and accountability for action
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• Spotting opportunities within client experience, account conversations, events and market trends, turning these into meaningful follow‑up and growth
• Confidently engaging directly with clients and targets through meetings, events, conversations and on‑the‑ground activity to deepen relationships, uncover needs and move accounts forward
• Acting as a conduit between clients, industries and service lines - ensuring emerging client needs, cross‑sell opportunities and recurring themes from GAF accounts are regularly surfaced, discussed and embedded into service line planning, priorities and go‑to‑market activity

What we are looking for

We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate:

• Client‑facing confidence; naturally builds rapport and momentum with clients and targets, helping move relationships forward in a purposeful manner
• Growth mindset; proactive, curious, ambitious, commercially aware
• Exceptional stakeholder engagement; credible with partners; able to challenge constructively
• Insight‑driven; uses account‑based marketing, client listening and CRM to shape decisions
• Commercial integrity; understands opportunity creation, client needs and firm strategy
• Demonstrable use of client insight by service lines, industries and growth teams in propositions, pursuits, campaigns and service development
• Digitally curious; confident using CRM, client insight platforms and emerging technologies (including AI‑enabled tools) to surface insight, prioritise effort, improve quality and scale impact
• Experience of working in a consulting or professional services environment, working in an account management or client relationship capacity

What we can offer you

We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.

• Hybrid and Flexible working
• 27 Days Holiday (with the option of purchasing additional days)
• Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
• Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.

Working here

Thousands of personalities make up RSM and we believe the power of being you, is the power of being understood. Every member of our team brings unique insights and a passion for the middle market companies we champion.

As one of the world’s largest networks of audit, tax and consulting firms, we deliver the big ideas and services that help middle market organisations thrive. Our global network spans more than 120 countries, but our passion is always the same: to help our clients move forward with confidence.

At RSM, we care about our people, it’s what shapes us. No two people are the same, which is why our approach is tailored to their specific needs, beyond the nine-to‑five.

The UK group of companies and LLPs trading as RSM is a member of the RSM network. RSM is the trading name used by the members of the RSM network. Each member of the RSM network is an independent accounting and consulting firm which practises in its own right. The RSM network is not itself a separate legal entity in any jurisdiction. Read more