Assistant General Manager

SSP Deutschland GmbH; Manchester; On-site; GBP 29,000; Full time

Job summary

A global food travel company in Manchester is seeking an Assistant General Manager to lead the team and ensure extraordinary customer service. The ideal candidate will have a passion for food and travel, strong leadership skills, and a commitment to quality. The role offers a competitive salary of £29,000 p.a. and various employee perks, including discounts and well-being support.

Benefits

Colleague discount up to 50%

Friends & Family discount 20%

Access to digital GPs

Wellbeing support

Life assurance

Apprenticeships and development opportunities

Share incentive plan

Qualifications

• Proven experience in a leadership role.
• Strong support to the General Manager.
• Ability to mentor and train team members.

Responsibilities

• Support your manager and team to deliver excellent customer service.
• Ensure brand quality and safety standards are met.
• Inspire the team to enhance customer loyalty.

Skills

Customer service excellence

Leadership

Effective communication

Adaptability

Job description

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

As Assistant General Manager, you'll be rewarded with a competitive salary of £29,000 p.a. and enjoy:

• Colleague discount - up to 50%
• Friends & Family discount 20% (T&C apply does not apply to all brands)
• Access to digital GPs, 24/7 helpline for you & family
• Wellbeing support and family-friendly leave
• Variety of networks to support you, Neurodiversity, LGBTQ and many more
• Life assurance
• Apprenticeships and ongoing development opportunities
• Share incentive plan (SIP)

We're looking for an inspirational Assistant General Manager to join our team. You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.

• Be passionate and dedicated and a strong support to the General Manager.
• Have the highest standards of brand quality and safety for our customers and team.
• Be an inspiration to the team to deliver outstanding customer service and loyalty.
• Mentor and train the team to grow and excel.
• Have proven experience and confidence in leading a team.
• Set an example of excellent service skills.
• Communicate effectively and clearly.
• Be adaptable and resilient in any situation.

SSP are proud to be an equal-opportunity employer that seek to recruit retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Start the best part of your journey with us!