Service Centre Manager – HVAC Team Leader & Growth

Cloud Online Recruitment; Leeds; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a Service Manager responsible for leading a team of technicians in the refrigeration and air conditioning sector. The ideal candidate will have previous management experience, particularly in service industries, and P&L account handling. The role involves ensuring customer satisfaction through effective team management and service delivery, with an emphasis on safety and technical compliance. Competitive salary and benefits package offered.

Benefits

26 days annual leave

Defined pension contribution plan

Life Assurance

Company vehicle

Bonus Scheme

Continued professional development

Long service awards

Salary Extras

Qualifications

• Strong planning and organisational skills; ability to work to tight deadlines and manage conflicting priorities.
• Strong written and verbal communication skills.
• Inquisitive mind and conceptual thinker.

Responsibilities

• Lead a team of service engineers/technicians and provide technical assistance.
• Estimate labour costs and prepare quotations for customers.
• Plan all service work to meet contract requirements.
• Conduct regular site visits to ensure customer satisfaction.

Skills

Planning and organisational skills

Communication skills

Team engagement and motivation

Customer service

Job description

A leading recruitment agency in the UK is seeking a Service Manager responsible for leading a team of technicians in the refrigeration and air conditioning sector. The ideal candidate will have previous management experience, particularly in service industries, and P&L account handling. The role involves ensuring customer satisfaction through effective team management and service delivery, with an emphasis on safety and technical compliance. Competitive salary and benefits package offered.