Benefits and Pre Payroll Advisor

Hitachi Digital LLC; Birmingham; Hybrid; GBP 40,000 - GBP 55,000; Full time

Job summary

A leading digital transformation service provider seeks a Benefits Administrator to manage HR support across U.S. and LATAM. The successful candidate will handle benefits enrollments, ensure compliance, and respond to employee inquiries. A Bachelor’s degree in Human Resources or Business Administration and at least 3 years of relevant experience is required, along with proficiency in HRIS systems and bilingual skills in English and Spanish. This role offers attractive benefits and promotes a work-life balance.

Benefits

Comprehensive health insurance

Flexible working arrangements

Transportation subsidies

Qualifications

• 3+ years of experience in HR operations or shared services supporting multiple countries.
• Strong understanding of U.S. benefits programs such as health insurance and 401(k).
• Experience with LATAM benefits and payroll processes preferred.

Responsibilities

• Manage benefits enrollments, changes, and terminations.
• Ensure compliance with U.S. regulations.
• Conduct regular data checks to ensure accuracy in employee records.

Skills

HR operations experience

U.S. benefits programs knowledge

Bilingual in English & Spanish

Education

Bachelor’s degree in Human Resources or Business Administration

Tools

HRIS systems (e.g., Workday, SAP SuccessFactors)

ServiceNow

Microsoft Office (Excel, Word, PowerPoint)

Job description

Overview

We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.

Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.

Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

In order to be considered, please submit your resume in English

The team

You will be part of our Global Centralized HR Support Center, partnering with employees, managers, and HR stakeholders around the world. Our work environment is dynamic and fast-moving, requiring strong attention to detail, adaptability, and a passion for delivering exceptional employee support.

The role

Benefits Administration (US + LATAM)

• Manage benefits enrollments, changes, and terminations in HRIS and benefits platforms (U.S. required; LATAM or Argentina preferred).
• Ensure compliance with regional requirements, including U.S. regulations (e.g., FMLA, COBRA, Social Security).
• Support benefits programs such as health insurance, food vouchers, transportation subsidies, 401(k), and leave programs.
• Respond to employee inquiries with clear, timely guidance on benefits, eligibility, and processes.
• Assist in preparing benefits-related communications: guides, FAQs, trainings, and process documentation.
• Maintain accurate benefits records and support audits and compliance reporting.

Pre‑Payroll & Process Support

• Conduct regular data checks to ensure employee records are accurate and complete.
• Assist with pre‑payroll activities across LATAM countries.
• Identify opportunities to streamline processes and enhance the employee experience.
• Generate and maintain benefits and payroll‑related reports for decision-making.

Participate in projects to improve benefits operations, compliance, and workflow efficiency.

What you’ll bring

Bachelor’s degree in Human Resources, Business Administration, or a related field.

3+ years of experience in HR operations or shared services, supporting multiple countries — U.S. experience is required.

Strong understanding of U.S. benefits programs (health insurance, 401k, FMLA, COBRA, etc.).

Experience with LATAM benefits and payroll processes across more than one country (Argentina preferred).

Proficiency in HRIS systems (e.g., Workday, SAP SuccessFactors) and ticketing systems such as ServiceNow.

Bilingual: English & Spanish required; Portuguese is a plus.

Excellent organizational skills and the ability to manage a high volume of tasks in a fast-paced environment.

Strong communication skills with the ability to explain complex HR topics clearly and professionally.

Skilled in Microsoft Office (Excel, Word, PowerPoint).

About us

We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future.

#LI-FC2

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Employee testimonials

Georgia Venetsanakos

Empathy is important. When we love working with the people around us, we like coming into work and dealing with those people every day.

Lynda Brown

My experience has taught me to give people chances - it’s amazing to see how much they can flourish when you do.

Gregory Mason

I love to have discussions with employees and managers on what we can do to support the overall wellbeing of our teams.

Don’t wait to take charge of your career.

Prasanthi Sathyaprakash

Working as a group has always given me energy and kept me motivated, we can deliver amazing results as a collective.

Mehdi H. Choudhury

Hitachi’s commitment to sustainability and proactiveness to support clients as a social responsibility makes me excited about the future.

Kinga Wos-Ryske

Hitachi offers great work-life balance, and flexible working arrangements - from remote to hybrid. If you are interested in comprehensive and competitive perks and benefits, you will find it all here.

Georgia Venetsanakos

Empathy is important. When we love working with the people around us, we like coming into work and dealing with those people every day.