Senior Manager

Sounds Profitable Inc; Greater London; Hybrid; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading audio streaming service is looking for a Senior Manager, Product & Technology Communications in London. The ideal candidate will have 8–12 years of experience in tech communications and the ability to bridge the gap between technical teams and consumer narratives. Responsibilities include acting as a strategic partner to senior leaders and translating deep-tech milestones into clear messaging. This role offers flexibility with in-person meetings 2-3 days per week and various benefits, promoting an inclusive workplace.

Benefits

Extensive learning opportunities

Flexible share incentives

Global parental leave

Employee assistance program

Flexible public holidays

Qualifications

• 8–12 years of experience in tech communications.
• Ability to translate backend changes into consumer-friendly hooks.
• Comfortable working with senior leaders.

Responsibilities

• Embed with Consumer Experience and Tech teams to identify impactful bets.
• Act as a strategic counselor for senior leaders.
• Translate technical milestones into clear narratives.

Skills

Tech communications

Influencing without authority

Data-informed storytelling

AI tools usage

Strong internal communications

Job description

Senior Manager, Product & Technology Communications

Full-time Posted 2 days ago Permanent London

At Spotify, the distance between a “big bet” in code and a headline in the press is bridged by incredible storytelling. We are looking for a Senior Manager, Product & Technology Communications to serve as the vital connective tissue between our R&D powerhouses and our Global Communications team.

What You’ll Do

• Embed yourself within the Consumer Experience and Tech & Platforms teams to identify the “Bets” that have the highest potential for external impact.
• Act as a strategic counselor and communications partner for our VP of Consumer Experience and SVP of Tech & Platforms, ensuring their internal messaging is high‑signal, inspiring, and aligned with the Spotify Rhythm.
• Serve as the primary liaison between Product/Tech leads and the Consumer Product Comms team, translating deep‑tech milestones into clear, pitchable narratives.
• Manage the “healthy tension” between two highly opinionated groups: the technical visionaries building the product and the comms experts protecting the brand.
• Use internal communications as the “testing ground” for external narratives, gauging employee sentiment and technical readiness to time and refine public‑facing launches.
• Play a key role in the Spotify Rhythm, ensuring that the cadence of our internal technical updates matches the velocity of our product innovation.

Who You Are

• 8–12 years of experience in tech communications, able to translate backend changes into consumer‑friendly hooks.
• Comfortable working with senior, opinionated leaders; can influence without formal authority.
• A self‑starter who works in the “white space” between teams while knowing when to pull others in.
• Data‑informed and intuitive, using sentiment data and seasoned instinct to prioritize stories.
• AI‑native, using AI tools as a creative collaborator to draft and visualize complex technical docs.
• Authentic, witty, and unmistakably Spotify‑oriented in tone.
• Recognizes and influences both day‑to‑day storytelling opportunities and moments worthy of external spotlight.
• Values internal communications, ensuring the people who build and work alongside the product are their biggest advocates.

Where You’ll Be

This role is based in London, UK. The role allows flexibility to work from home with in‑person meetings 2‑3 days per week.

Benefits

• Extensive learning opportunities through our dedicated team.
• Flexible share incentives.
• Global parental leave – six months off for all new parents.
• Employee assistance program and self‑care hub.
• Flexible public holidays and swap days off.

Spotify is an equal‑opportunity employer. We welcome you for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. We are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. If you need accommodations at any stage of the application or interview process, please let us know.

Our mission is to unlock the potential of human creativity by giving artists a platform to live off their art and enabling fans worldwide to enjoy and be passionate about these creators. We are the world’s most popular audio streaming subscription service.