Radiology Systems Officer

Transformationunitgm; SHREWSBURY; Hybrid; GBP 20,000 - GBP 30,000; Full time

Job summary

A leading NHS trust in England seeks a professional to support Radiology and Imaging Departments, ensuring continuity of service and resolving technical issues. Based in Shrewsbury, the role includes troubleshooting, assisting in projects, and providing first-line IT support. Ideal candidates should have strong communication skills and relevant qualifications, including GCSEs and IT certifications. This is a full-time position of 37.5 hours or part-time at 30 hours, aimed at maintaining high-quality healthcare delivery.

Qualifications

• Comprehensive office experience within a healthcare environment.
• Experienced user of Trust IT systems.

Responsibilities

• Support the IT systems used within the Radiology Departments.
• Troubleshoot issues related to Radiology software/hardware.
• Provide 1st line support for Radiology IT systems.

Skills

Excellent communication skills

Effective negotiating skills

Strong interpersonal skills

Education

Minimum of 5 GCSEs or equivalent

NVQ Level 3 in Office Administration/IT

Tools

Trust IT systems

Job description

NHS AfC: Band 4

Job overview

As a member of the Radiology Systems Team this role will support the Radiology and Imaging Departments and wider trust in maintaining Radiology systems to ensure continuity of service, resolution of technical issues.

The post is based at The Princess Royal Hospital in Telford, however the post-holder will be required to cover work at Royal Shrewsbury Hospital on a regular basis and be willing to travel to other hospital sites within Shropshire as required.

1 Full time position 37.5 hours

1 Part time position 30 hours

Main duties of the job

The post-holder is responsible for supporting the IT systems used within the Radiology Departments. Duties include:

• Troubleshooting issues relating to Radiology software / hardware.
• Assisting in projects within the Imaging Departments.
• Providing 1st line support for issues relating to Radiology IT systems and data held within systems.
• Supporting the department managers in ensuring that all Radiology data entered into IT systems is correct and in line with RCR standards.
• Working with internal and external departments to ensure systems are working as expected.

Working for our organisation

We boast a state of the art imaging department with Agfa Enterprise Imaging (PACS), Magentus CRIS (RIS) and various additional imaging systems.

The Shrewsbury and Telford Hospital NHS Trust is the main provider of acute hospital services for around half a million people in Shropshire, Telford & Wrekin and mid Wales.

Encompassing some of the most picturesque parts of England and Wales, the Trust's catchment stretches from the Cambrian Mountains in the west, to Newport and the fringes of the Black Country in the east. The main towns include: Bridgnorth, Ludlow, Market Drayton, Oswestry, Shrewsbury and Whitchurch (in Shropshire); Newport, Telford and Wellington (in Telford & Wrekin); and Newtown and Welshpool (in Powys) - all beautiful and unique.

We are committed to providing the best possible diagnostic facilities and high-quality clinical care in a clean, supportive environment where patients are treated effectively with respect and dignity.

The Shrewsbury and Telford Hospital NHS Trust continues to work with our partners in health and social care in Shropshire, Telford and Wrekin and mid Wales to develop patient-focused services that meet the needs of our communities.

Detailed job description and main responsibilities

Please refer to the attached document entitled Job Description for full duties and responsibilities.

Person specification

Qualifications

• Minimum of 5 GCSEs or equivalent (including Maths and English).
• Information Governance training
• Confidentiality training
• NVQ Level 3 in Office Administration/IT.

Experience

• Comprehensive office experience within a healthcare environment
• Experienced user of Trust IT systems.

Skills/ knowledge

• Excellent communication skills - able to communicate with all members of the multi-disciplinary team, patients, GPs, carers - both verbally and in writing.
• Effective negotiating skills in dealing with all members of the multi-disciplinary team.
• Strong interpersonal skills and ability to liaise confidently at all levels.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

If you require the application form in an alternative format, please contact the Recruitment Team on 01743 492402.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.

We commit to removing barriers for people with disabilities or long-term health conditions in recruitment, training, and career progression. We will offer an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible. We particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.

We are committed to offering an interview to applicants from the Armed Forces community who meet the minimum criteria for the position. For those who are successfully appointed from the Armed Forces community, the Trust is committed to recognizing previous service and rank in terms of pay, annual leave and other terms and conditions.

We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Don’t meet every single requirement? Studies have shown that women and people from an Ethnic minority background are less likely to apply for jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We aim to create a trusting, flexible workplace, that attracts talent and enables everyone to be their best working self. Many of our colleagues work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise a fair and equitable process that balances your needs, the needs of our patients and service delivery.

Our Commitment to Safety and Respect - The Trust is a signatory to the NHS Sexual Safety Charter and is committed to a safe, inclusive workplace free from sexual misconduct, harassment, and discrimination.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.

Name Daniel Jenkins Job title Radiology Systems Manager Email address [e-mail] Telephone number 01743 261000

If you have problems applying, contact

Address The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Anchorage Avenue
Shrewsbury
Shropshire
SY2 6LG
Telephone [phone]