Guest Experience Receptionist — Flexible Hours & Birthday Day Off

Daish's Holidays Limited; Torquay; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A family-run holiday operator is looking for a Receptionist to join their team in Torquay. The role requires a customer-focused attitude, as you'll be the first and last contact for guests, ensuring their stay is comfortable and enjoyable. The company offers a competitive salary of up to £12.50 per hour and various perks such as an additional day off for birthdays and employee holiday schemes. Candidates who can handle guest requests and maintain a clean reception area are encouraged to apply.

Benefits

Competitive salary

Extra paid day off for birthday

Employee holiday scheme

Supportive wellbeing package

Qualifications

• Experience in a customer-facing role is preferred.
• Ability to handle guest complaints and service requests effectively.
• Strong communication and interpersonal skills.

Responsibilities

• Meet, greet and attend to guests to ensure superb service.
• Build rapport with guests and resolve complaints quickly.
• Keep the reception area clean and tidy.
• Monitor and respond to emails and general telephone duties.

Skills

Customer service

Communication

Problem-solving

Organizational skills

Job description

A family-run holiday operator is looking for a Receptionist to join their team in Torquay. The role requires a customer-focused attitude, as you'll be the first and last contact for guests, ensuring their stay is comfortable and enjoyable. The company offers a competitive salary of up to £12.50 per hour and various perks such as an additional day off for birthdays and employee holiday schemes. Candidates who can handle guest requests and maintain a clean reception area are encouraged to apply.