Guest Experience Receptionist — Flexible Hours & Birthday Day Off

Daish's Holidays Limited; Bournemouth; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A family-run holiday operator is seeking a Receptionist to join their team in Bournemouth. Responsibilities include guest greetings, managing complaints, and ensuring a welcoming atmosphere. The role offers a competitive salary of up to £12.50 per hour and includes unique benefits such as additional paid time off for birthdays and a holiday scheme. Candidates should possess excellent customer service skills and a proactive approach to guest care. This position provides an opportunity for year-round employment with flexibility in working hours.

Benefits

Competitive salary

Paid day off for birthday

Holiday scheme for employees

Qualifications

• Experience in customer service and front of house duties is essential.
• Strong communication skills to interact with guests effectively.
• Ability to manage complaints and maintain a positive experience for guests.

Responsibilities

• Meet and greet guests to ensure superb customer service experience.
• Build rapport with guests and resolve complaints quickly.
• Maintain cleanliness and tidiness of the reception area.

Skills

Customer service experience

Ability to resolve complaints

Front of house duties

Effective communication

Office duties management

Job description

A family-run holiday operator is seeking a Receptionist to join their team in Bournemouth. Responsibilities include guest greetings, managing complaints, and ensuring a welcoming atmosphere. The role offers a competitive salary of up to £12.50 per hour and includes unique benefits such as additional paid time off for birthdays and a holiday scheme. Candidates should possess excellent customer service skills and a proactive approach to guest care. This position provides an opportunity for year-round employment with flexibility in working hours.