Mobile Hydraulic Field Service Technician – Norwich

Pirtek UK Ltd.; Norwich; On-site; GBP 60,000 - GBP 80,000; Full time

Job description

Mobile Hydraulic Field Service Technician – Norwich

Salary Competitive salary plus commission and bonus scheme

Address 24 Morgan Way, Bowthorpe Employment Area, Norwich NR5 9JJ

We are seeking an outgoing and competitive Mobile Hydraulic Field Service Technician, servicing on site hydraulic hoses replacements. We are looking for a self‑motivated person who can work well as part of a team. We would prefer experience in a mechanical plant or engineering background and will offer training for the right person. You will need to hold a full driving licence and be willing to complete an online driving licence check.

The central role will be to provide a professional On‑site Hose Replacement Service to Pirtek customers. This role will include being part of a 24‑hr ‘on‑call’ rota with other technicians.

Candidates will be expected to actively promote Pirtek products and services to existing and prospective customers throughout their given territory.

The candidate is expected to maintain the highest levels of health and safety practice including the mandatory use of Personal Protective Equipment where applicable.

The day to day management of a Mobile Sales and Service Unit (MSSU) to include:

• Maintaining sufficient stock levels within the MSSU as per a franchise supplied stock list.
• Performing routine maintenance checks in accordance with the MSSU defect checklist.
• Ensuring the MSSU is kept clean and tidy inside and outside.
• Managing all Pirtek supplied documentation within the MSSU including technical and procedural updates.

To provide assistance to Centre staff within the franchise when requested.

To attend Pirtek training courses as requested by management.

Good personal presentation and adherence to Pirtek policies and procedures.

Basic mechanical knowledge.

Good manual dexterity and physical ability.

Good communication skills both orally and in writing.

The ability to present yourself in a professional and courteous manner to customers and staff.

The ability to work unsupervised and to time constraints.

Ability to effectively communicate technical information to engineering personnel.

Successful completion of the Pirtek Induction and Training programmes (based in Birmingham) and subsequent on‑site assessments as requested by management.

• Ideal person to have plant or motor trade background or experience with hydraulics.
• Work experience in a technical/engineering environment advantageous but not essential.

Educational requirements

Full driving licence required.

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