Luxury Homeware Store Lead: Customer Experience & Sales

Black6; Kingston upon Thames; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading homeware retailer is seeking an Assistant Store Manager to support operations and deliver exceptional customer service at their new location in Kingston upon Thames. The successful candidate will have considerable retail experience, excellent interpersonal skills, and a passion for creating memorable customer experiences. Additionally, strong selling and team motivating skills are a must. This is a full-time role with an engaging and positive work environment, offering a range of employee benefits.

Benefits

33 days holiday (including bank holidays)

Day off for your birthday

Health Cash Plan

Employee Assistance Programme

Qualifications

• Experienced retail professional preferably in luxury furniture or homeware.
• Confident communicator with excellent interpersonal skills.
• Natural flair for interior design and merchandising.

Responsibilities

• Assist the Store Manager in operations and team management.
• Deliver exceptional customer service and resolve enquiries.
• Contribute to driving sales performance and implementing strategies.

Skills

Retail experience

Interpersonal skills

Sales techniques

Customer service

Job description

A leading homeware retailer is seeking an Assistant Store Manager to support operations and deliver exceptional customer service at their new location in Kingston upon Thames. The successful candidate will have considerable retail experience, excellent interpersonal skills, and a passion for creating memorable customer experiences. Additionally, strong selling and team motivating skills are a must. This is a full-time role with an engaging and positive work environment, offering a range of employee benefits.