OMD Account Manager - Service (Marine Fire & Safety)

Kidde Global Solutions; Milton Keynes; Hybrid; GBP 40,000 - GBP 55,000; Full time

Job summary

A global technology leader in fire safety is seeking an OMD Account Manager – Service in Milton Keynes. The role involves managing product troubleshooting, warranty processes, and compliance with cyber-security standards. Ideal candidates will have experience in technical product support or system sales and strong communication skills. This position offers growth opportunities within a reputable company with a commitment to safety and innovation.

Benefits

Life Assurance

Access to health and wellbeing resources

Bravo Awards for outstanding contributions

Qualifications

• Previous experience in technical/commercial product support (fire panels or electronic components) or international technical system sales is highly desirable.
• Knowledge of the marine industry and onboard service work is necessary.
• Understanding of vessel cyber-security requirements is needed.

Responsibilities

• Manage all aspects of design, functionality, and troubleshooting of OMD products.
• Ensure systems are operating at the highest standards and manage warranty returns.
• Support training programs and promotional initiatives.

Skills

Electronics technical systems knowledge

Strong technical presentation and communication skills

Commercial business acumen

Willingness to travel

Experience with Oil Mist Detection Systems or Fire Panels

Job description

A global technology leader in fire safety is seeking an OMD Account Manager – Service in Milton Keynes. The role involves managing product troubleshooting, warranty processes, and compliance with cyber-security standards. Ideal candidates will have experience in technical product support or system sales and strong communication skills. This position offers growth opportunities within a reputable company with a commitment to safety and innovation.