Assistant Hospitality Service Manager - Housekeeping

Peoplebank; Bristol; On-site; GBP 28,000 - GBP 35,000; Full time

Job summary

A leading hotel management company in Bristol is seeking an Assistant Hospitality Service Manager for their housekeeping department. You will work closely with the Housekeeping Manager to lead a team, ensuring that all areas meet high standards of cleanliness. The ideal candidate will have supervisory experience and a passion for delivering exceptional service, looking to make a significant impact in a supportive environment. Join us to create outstanding guest experiences and enjoy various employee benefits.

Benefits

Employee discounts on hotel rates

Access to IHG employee benefits

Shopping discounts

Eye care assistance

Free legal and money advice

Counseling sessions

Cycle to work scheme

Wellbeing support and resources

Free meals on duty

Free parking

Qualifications

• Minimum of 12 months of supervisory experience in hotel housekeeping.
• A strong passion for cleanliness and service excellence.
• Ability to train and develop staff effectively.

Responsibilities

• Assist the Housekeeping Manager in leading a team of housekeepers.
• Ensure all areas of the hotel maintain high cleanliness standards.
• Continually innovate and improve departmental standards.

Skills

Supervisory experience

Passion for cleanliness

Problem-solving skills

Attention to detail

Training development

Job description

Assistant Hospitality Service Manager - Housekeeping

As one of our Assistant Hospitality Managers, you'll be an integral part of our housekeeping department at the hotel.

What You'll Do:

• Lead with Passion: Work alongside the Housekeeping Manager to lead, assist, and inspire your dedicated team of housekeepers, ensuring all hotel rooms, public areas, conference rooms, lounges, and bars meet high standards of cleanliness.
• Drive Excellence: Play a key role in the ongoing development of the housekeeping team, continually delivering exceptional standards at the hotel.
• Innovate & Improve: Be innovative and always look for ways to continually improve standards across the hotel

Why Join Us:

• Hospitality at Heart: Hospitality is in our blood, and we excel at delivering fabulous guest experiences.
• Supportive Environment: Be part of a team that values your leadership and passion for maintaining high standards.

If you're passionate about hospitality and ready to make a difference, we want you on our team! Apply now and help us create exceptional guest experiences.

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• YOU will have at least 12 months of supervisory experience within a hotel housekeeping environment
• Passionate about cleanliness and delivering exceptional levels of service and looking to move into their first management position
• Highly motivated and proactive; acting with professionalism and positivity in all interactions
• Problem-solving skills and attention to detail
• Ability to develop and deliver effective training to maintain consistent service standards

Hotel

The Holiday Inn Bristol-Filton is ideally located just off Junction 1 of the M32, close to the University of the West of England Bristol (UWE) and MOD Abbeywood. The hotel offers a variety of dining options, with a bar and lounge providing excellent all-day dining choices. Our Health and Fitness Club features a fully equipped gym, heated swimming pool, and sauna.

The hotel also boasts a fantastic Academy Conference Centre, capable of hosting up to 260 delegates, and an on-site fitness centre to meet all business and fitness needs. Additionally, the hotel is set on 16 acres of landscaped grounds, featuring a private fishing lake, which adds to the serene environment.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.