Fire Administrator

CLC; Watford; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A national maintenance provider in Watford is seeking a Fire Administrator to deliver essential administrative support. Responsibilities include managing office tasks, handling telephone enquiries, and coordinating diaries. The ideal candidate will have strong administrative skills, proficiency in MS Office, and a focus on customer service. The role offers a salary of up to £30,000 per annum along with benefits including annual leave, life insurance, and a bonus scheme after one year of service.

Benefits

25 days annual leave plus Bank Holidays

Company Sick Pay

Life Insurance

Guaranteed Income Protection

Bonus scheme

Qualifications

• Experience in a business administration or support role.
• Proven ability to manage multiple tasks in a fast-paced environment.
• Strong attention to detail and ability to maintain confidentiality.

Responsibilities

• Manage general office administration and handle telephone enquiries.
• Coordinate diaries and manage calendars for contracts and site activities.
• Support procurement activities including ordering materials.

Skills

Administrative support

Customer service skills

MS Office proficiency

Data entry

Diary management

Tools

CRM systems

Project management systems

Job description

CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide.

The Role

The Fire Administrator provides essential administrative support to ensure the smooth day-to-day running of operations. The role involves managing general office administration, handling telephone enquiries, diary coordination, filing, and maintaining accurate records.

Responsibilities

• Respond to general administration duties
• Answer the telephone
• Manage diaries
• Log surveys and completion audits
• Order fire works materials
• Book Site appointments
• Manage daily tracker of works
• Deliver effective office filing

About you

• Provide comprehensive administrative support to ensure the smooth day-to-day operation of the team.
• Manage general office administration, including filing, data entry, and maintaining accurate records.
• Use MS Office (Word, Excel, Outlook) and internal systems to produce reports, update trackers, and manage documentation.
• Maintain CRM or project management systems to support workflow and operational efficiency.
• Coordinate diaries, schedule appointments, and manage calendars for contracts and site activities.
• Liaise professionally with tenants, contractors, and internal teams, delivering a high standard of customer service.
• Support procurement activities, including ordering materials and assisting with inventory management.
• Monitor and update daily work trackers, ensuring information is accurate and up to date.
• Identify and resolve administrative or operational issues promptly, escalating where necessary.
• Support compliance requirements, maintaining confidentiality and accuracy in all documentation, including fire safety–related records (training provided).
• Adapt to changing priorities and workloads in a fast-paced environment, using initiative to improve processes where possible.
• Work both independently and collaboratively as part of a wider team, demonstrating reliability, attention to detail, and a positive, proactive attitude.

What We Offer

• Salary of up to 30Kper annum, plus benefits including:
• Hours of work: 40 hours per week
• 25 days annual leave plus Bank Holidays
• Company Sick Pay
• Life Insurance
• Guaranteed Income Protection
• Bonus scheme (eligible after 1 years’ service)

Why Axis CLC?

Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You’ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career.

Our Commitment to Inclusion

Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.