Sales Operations Coordinator

Moose Toys Ltd; England; Hybrid; GBP 25,000 - GBP 35,000; Part time

Job summary

A leading toy company in the UK seeks a Sales Operations Coordinator to enhance customer experience by managing sales orders from receipt to delivery. You will own accounts and oversee the entire order process efficiently. Ideal candidates are motivated and eager to grow, whether starting out or with experience. The job offers a collaborative work environment, training opportunities, and a hybrid working model, appealing to diverse applicants.

Benefits

Hybrid working options

Company Pension Contribution

Enhanced Holiday

Free eye test vouchers

Employee of the Month awards

Paid volunteer leave

Qualifications

• Experience in a similar role is helpful but open to entry-level applicants.

Responsibilities

• Manage sales orders from receipt to delivery.
• Handle the order process from entry to invoicing.
• Identify and resolve issues efficiently.

Skills

Good working knowledge of Excel

Strong organisation and time-management skills

Clear and confident communication

Ability to work collaboratively & Independently

European languages are an advantage

Education

Degree in International Business or related field

Job description

Job Description - Sales Operations Coordinator (SAL00000358)

Job Description

Sales Operations Coordinator - ( SAL00000358 )

About us

Moose Toys exists to make kids superhappy. For this revolutionary brand, happiness lies at the heart of everything we do. Known for our trailblazing toy design, development and manufacturing, and strong commitment to the future of our planet, our toys are consistently recognised with global awards and accolades.

Our Cornwall team are Super proud to be consecutively recognised by Great Place To Work as being one of the UK’s Best Workplace, to include Best Workplaces for Development, Women, and Wellbeing 2024.

Not to mention all our fabulous global toy industry awards, most recently, Preschool Toy of the Year: Bluey 3-in-1 Transforming Plane Playset, Action Toy of the Year: Despicable Me 4 The Ultimate Fart Blaster and Best New Property: MrBeast Lab#Innovationpowerhouse.

At Moose wePlayful with a Purpose,and are committed to bringing the WOW to everything we do, but we’re also very serious about the important stuff: our people, our values and the planet:

• We're a family
• We love Diversity
• We're always Learning
• We give back in a big way
• We're serious about Sustainability
• We bring the Fun

The Role

To provide a high level of customer experience by managing sales orders from receipt through to on-time, in-full delivery. You will be required to take charge of your own accounts, handle the order process from entry to invoicing, and offer support throughout. You will identify issues early and resolve them quickly. This includes efficient receipt, processing, management, and despatch of all orders.

This is a fantastic opportunity for someone who is keen to learn, grow and build their capability in operations, whatever their starting point.

If you’re motivated, curious, and excited about beginning a career in operations or sales operations, we’d love to hear from you.

Experience and Qualifications

• Good working knowledge of Excel
• Strong organisation and time‑management skills
• Clear and confident communication
• Ability to work collaboratively & Independently
• Experience in a similar role is helpful, but we actively welcome applicants at the start of their career
• A degree in International Business (or a related field)
• European languages are an advantage

This is an exciting opportunity to join our friendly, innovative, and collaborative team. Full training and induction will ensure you have the very best ‘Flying Start’ to Moose Toys.

Benefits

• Contracted for 24 hours per week, including a paid 30‑minute lunch break. Preferred working days: Monday, Tuesday and Thursday, 9–5.
• Hybrid working available depending on business needs. Ideally work from home on Tuesdays or Thursdays.
• We run a non-contractual flexi hours scheme whereby our core working hours are 10:00 – 15:00 (Monday to Friday). The additional hours are made up flexibly across the week.
• Company Pension Contribution - 4% after 3 months service
• Life Assurance and Income Protection Policy
• Enhanced Holiday 25 days plus bank holidays. After 3 years, holiday increases by 1 day per year, up to 28 days (pro‑rata for part‑time).
• Flexible holiday options with our Buy, Borrow, Carry Over & Give Back Holiday Policy.
• Public Holiday - Flexible Leave Swap Day
• Enhanced Maternity / Adoption & Shared Paternity Pay
• Study Assistance and Study Leave
• Mental Health & Wellness leave
• Free eye test vouchers
• Bring your pet to work days
• Employee of the Month & Year awards
• Lively social event calendar to include beach BBQ’s, Ice cream vans, family friendly events and epic Christmas parties!
• Opportunity to join our charity and sustainability teams with paid volunteer leave
• Become a champion for diversity and inclusion via our global DEI committee
• Every Moosie has Megamoose potential in our eyes and we have a range of programs to drive your continuous professional development.

If this position sounds of interest, we’d love to hear from you! APPLY today!

Please submit your cover letter and CV, including details of your salary expectations and notice period.

Just like the wide range and variety of brands, Moose embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, age, national origin or on the basis of disability. If you require any assistance to be included in our process, please contact [e-mail], quoting the job title and reference number.

As part of our commitment to diversity, equity, and inclusion, we warmly welcome part-time applications from candidates with relevant experience. We value different working patterns and are open to discussing flexible arrangements that support a healthy work–life balance.

Visit our website www.moosetoys.com or LinkedIn Life Page https://www.linkedin.com/company/moose-toys/life/8116859d-111c-4adb-8ca1-060abd41c007/?viewAsMember=true for more information on our amazing brands and people.