Datix Incident Analyst

Bupa; Leeds; Hybrid; GBP 45,000; Full time

Job summary

A leading health insurer is seeking a Datix Incident Analyst in Leeds. This hybrid role involves transforming data into insights to enhance clinical governance. Candidates should possess strong analytical capabilities and an operational understanding of the care home sector. Responsibilities include producing management information and providing expert insights. Benefits include health insurance, an enhanced pension plan, and generous holiday allowances.

Benefits

25 days holiday, increasing with service

Bupa health insurance

Enhanced pension plan

Life insurance (7x salary)

Onsite gyms or local discounts

Volunteer days

Qualifications

• Extensive experience managing quality data and information, with strong analytical capability.
• Operational understanding of the care home sector and customer needs.
• Strong working knowledge of regulatory frameworks related to incident reporting.

Responsibilities

• Produce and analyse management information on incidents using the Datix system.
• Create, manage and enhance dashboards and reports for stakeholders.
• Provide expert insight, identifying actions, trends, and recommendations.

Skills

Analytical capability

Operational understanding of care home sector

Knowledge of regulatory frameworks

Coaching and motivational skills

Relationship-building skills

Job description

* Before submitting your application, you should read our to understand how Bupa will use, store and share your information.* For Australia or New Zealand candidates - Before submitting your application, you should read our to understand how Bupa will use, store and share your information.Datix Incident Analyst page is loaded## Datix Incident Analystlocations: Leedstime type: Full timeposted on: Posted Todayjob requisition id: R1213443Job Description:**Job Title** Datix Incident Analyst**Contract:** Permanent – 37.5 hours per week**Location: Leeds -** Hybrid with occasional travel**Salary: £45,000 plus excellent Bupa benefits**Play a pivotal role in strengthening clinical governance by transforming data into insight that drives safer, more effective, customer‑centric care across Bupa. Lead on Datix system expertise, reporting and analysis to support decision‑making at every level of the organisation.**How you’ll help us make health happen:*** Produce and analyse management information on incidents, accidents and key metrics using the Datix system to support operational and clinical decision‑making.* Create, manage and enhance dashboards and reports for stakeholders across the organisation, ensuring data is accurate, timely and compliant with statutory reporting requirements.* Provide expert insight, identifying actions, trends and recommendations that support continuous improvement and improved quality outcomes.* Act as system owner and subject‑matter expert for Datix, collaborating with internal teams to implement system and reporting enhancements.* Support Home Managers, operational leads and wider teams with Datix training, interpretation of data, and understanding professional accountability in incident management.**Key Skills / Qualifications needed for this role:*** Extensive experience managing quality data and information, with strong analytical capability including trend identification and insight generation.* Operational understanding of the care home sector and customer needs, with experience using quality indicators to support governance and improvement.* Strong working knowledge of regulatory frameworks related to incident reporting and statutory requirements.* Ability to coach, motivate and support colleagues at all levels, including new managers during induction.* Excellent relationship‑building skills with the confidence to present data and represent the organisation professionally in internal and external forums.**Benefits**Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing.* 25 days holiday (Exclusive of bank holidays), increasing through length of service, with option to buy or sell. 3 Volunteer days per year.* Bupa health insurance as a benefit in kind* An enhanced pension plan* Life insurance (7x salary)* Onsite gyms or local discounts where no onsite gym available* Various other benefits and online discountsWe’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.Time Type:Full timeJob Area:Business DevelopmentLocations:Home Based c/o Kirkstall Forge