Field Service Engineer - Telemetics

Scotia Radio; Glasgow; On-site; GBP 28,000 - GBP 35,000; Full time

Job summary

A leading provider of vehicle services in the United Kingdom is seeking an experienced Field Service Engineer. The role involves installation and maintenance of vehicle telematics and safety equipment. Candidates should have a full UK driving license, excellent communication skills, and the ability to work independently or as part of a team. Full training and support are provided, along with benefits such as a company van, uniform, and 30 days of holiday.

Benefits

Full in-house training and support

Company van and fuel card

30 days holiday

Qualifications

• Significant experience in field-based installations and service engineering.
• Demonstrated ability to install telematics and aftermarket equipment.
• Familiarity with current legislation related to vehicle installations.

Responsibilities

• Install and maintain telematics and safety equipment across various vehicles.
• Attend service and installation calls within agreed timescales.
• Ensure adherence to Health and Safety policies and procedures.

Skills

Installation of telematics systems

Excellent communication skills

Customer service skills

Fault finding skills

Proficient in Microsoft Office

Organisational skills

Tools

Digital multi-meters

Test equipment

Job description

Full-time, permanent position, primarily Monday–Friday (day shifts), with overtime available and occasional weekend work required.

Due to our continued growth, we currently have opportunities for a Field Service Engineer to further enhance and support our existing team.

The position requires confident Engineers who can work to a high standard and on their own initiative and also work as part of a team. Ideally, you will have extensive experience in the installation of vehicle telematics, camera and data systems. You will hold a full UK Driving License – with no more than 6 penalty points, have the right to work in the UK, and possess excellent communication and customer service skills, with a polite and professional manner.

Your duties will include the installation and maintenance of the following across various types of vehicles:

• Vehicle Telematics Systems
• MDVR & Vehicle CCTV installations
• Vehicle Safety Equipment
• Visual Warning Equipment
• ist Vehicle installations

Responsibilities:

• Attending service and installation calls within our agreed timescales
• Good working knowledge of Telematics and other ancillary equipment
• Proficient in using a laptop/iPad to report and capture document and installation data
• You will work within a team of Engineers to maintain and improve productivity and efficiency
• Ensure adherence to Health and Safety policies and procedures and requirements in line with best practice
• To be the face of Scotia Radio Services and first port of call for our customers
• Must have exceptional organisation skills as responsible for holding and maintaining company equipment, including stock, consumables and company vehicle

The ideal candidate will have demonstrable experience of:

• Field based installations and service engineering
• Installing telematics equipment
• Installing aftermarket equipment to the highest of standards, ensuring it is both safe and reliable
• The ability to fault find and identify the root cause of any technical issues
• Skills in a field-based customer service environment
• The use of digital multi-meters and test equipment
• Current legislation relating to vehicle installations and industry standards
• Proficient level in the use of Microsoft office package
• Occasionally working abnormal hours, away from home and visiting customer sites at short notice

Benefits:

• Full in-house training and support provided
• Full uniform provided, including safety footwear and PPE
• Company van and fuel card
• All specialist tools and equipment provided
• 30 days holiday (Including Bank & Public Holidays)