Centre Manager

Halfords Group; Bishop's Stortford; On-site; GBP 34,000 - GBP 41,000; Full time

Job summary

A major automotive service provider is seeking an Autocentre Manager in Bishop's Stortford. In this role, you will lead a team to optimize customer experience and satisfaction while achieving business performance goals. Candidates should have strong leadership skills and a passion for customer service. Competitive salary and benefits, including an uncapped bonus scheme and various discounts, are offered. This is a great opportunity for career progression in a thriving company.

Benefits

5.6 weeks annual leave

Up to 50% off garage bills

Cycle to Work Scheme

Financial planning support

Health Cash Plan

Pension Scheme & Life Assurance

Responsibilities

• Lead the team to success and ensure excellent customer satisfaction.
• Drive business performance with a focus on customer experience.
• Provide training and coaching to enhance team skills.

Skills

Leadership and team management skills

High customer satisfaction

Motivational coaching approach

Compliance standards knowledge

Sales turnover management

Communication skills

IT proficiency

Time management

Valid driving licence

Job description

Apply now Job no: 563209
Work type: Full time
Site: Bishop's Stortford
Categories: Autocentre Management
Location: Hertfordshire
Salary: £34,203 - £40,823 per annum + bonus
Business Area: Autocentres

Brilliant at leading a team?

Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

Key Highlights

• Average uncapped bonus of £10,800 per year (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and Experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.