Enterprise Systems Engineer - Hybrid Cloud & Security

Applied Intuition Inc.; Cramlington; Hybrid; GBP 38,000 - GBP 42,000; Full time

Job summary

A technology service company is seeking an Enterprise System Support Engineer located near Cramlington, UK. The candidate will provide third-line support for critical client infrastructures, focusing on Microsoft and cloud-based technologies including Azure and AWS. Responsibilities include maintaining core infrastructure and supporting enterprise clients. The compensation ranges from £38,000 to £42,000 per annum and this hybrid role includes a mix of office and remote work.

Benefits

Ongoing training

Clear progression opportunities

Qualifications

• Strong technical expertise in Entra ID, Intune, Microsoft 365, Azure/AWS, VMware, Hyper-V, and enterprise infrastructure.
• Experience with enterprise backup, business continuity, and disaster recovery planning.
• Hands-on knowledge of security tools and incident response, including MDR and EDR.
• Excellent communication, documentation, and customer service skills.
• Strong time management skills with the ability to work under pressure.

Responsibilities

• Provide third-line escalation support across enterprise client environments.
• Produce clear, thorough, and timely ticket documentation throughout the incident lifecycle.
• Administer and support Microsoft 365 services.
• Support cloud and virtualised environments.
• Maintain and support core infrastructure services.

Skills

Microsoft 365

Azure

AWS

VMware

Hyper-V

Entra ID

Intune

Business continuity planning

Cybersecurity principles

Communication skills

Tools

ConnectWise Automate

Auvik

LogicMonitor

Veeam

Job description

A technology service company is seeking an Enterprise System Support Engineer located near Cramlington, UK. The candidate will provide third-line support for critical client infrastructures, focusing on Microsoft and cloud-based technologies including Azure and AWS. Responsibilities include maintaining core infrastructure and supporting enterprise clients. The compensation ranges from £38,000 to £42,000 per annum and this hybrid role includes a mix of office and remote work.