Mayoral Engagement Officer

Totalwellnessacupuncture; Sheffield; Hybrid; GBP 39,000 - GBP 42,000; Full time

Job summary

A community-focused organisation in Sheffield is seeking a Mayoral Engagement Officer to enhance engagement strategies across South Yorkshire. You will plan public events and build relationships with diverse communities to ensure their voices influence policy-making. Ideal candidates will possess strong organisational skills and previous experience in public engagement. This hybrid role requires three days a week in the office and offers a competitive salary between £39,152 - £41,771.

Benefits

Local Government Pension Scheme

28 to 36 days annual leave

Training on the job

Flexible Hours Scheme

Qualifications

• Proven experience in organising public-facing events and engagement activities.
• Ability to handle sensitive situations professionally.
• Strong skills in managing multiple priorities.

Responsibilities

• Plan and deliver public engagement events.
• Build relationships with residents and local leaders.
• Capture attendee feedback to shape future policies.
• Collaborate with communication teams to promote activities.
• Manage risks during public-facing activities.

Skills

Organising public-facing events

Excellent interpersonal skills

Highly organised

Experience working in political environments

Strong digital skills

Knowledge of South Yorkshire communities

Job description

• Hours: 37 hours
• Contract: Fixed term - 2 years
• Salary: £39,152 - £41,771
• Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office)

We’re looking for a Mayoral Engagement Officer to help deliver a high‑impact engagement strategy that increases visibility and trust across South Yorkshire. You’ll organise and deliver public‑facing events, build relationships with communities and partners, and ensure feedback from engagement activities informs policy and communications. This is an exciting opportunity to make a real difference by connecting the Mayor with the people and places that matter most.

What You’ll Be Doing

In this role, you’ll be at the forefront of community engagement, ensuring the Mayor’s work is accessible, authentic, and shaped by real voices. You’ll plan and deliver events, manage relationships, and work closely with communications teams to amplify engagement activities. Your work will help strengthen trust, inclusion, and pride of place across South Yorkshire.

Key responsibilities include:

• Plan and deliver public engagement events with communities, partners, and stakeholders to increase visibility and build trust.
• Build strong relationships with residents, local leaders, and organisations to ensure community voices shape the Mayor’s work.
• Capture and communicate feedback from engagement activities to inform policy and communications.
• Work with communications and digital teams to promote engagement activities and celebrate community achievements.
• Manage risks and handle sensitive situations during public‑facing activities to protect the Mayor’s reputation.
• Monitor and report on engagement outcomes, demonstrating impact and driving continuous improvement.
• Advocate for inclusion and pride of place in all engagement work to build stronger, more cohesive communities.

About you

We’d love to speak to enthusiastic and proactive individuals with a passion for community engagement and inclusion. You’ll need excellent organisational and communication skills, confidence in public‑facing roles, and the ability to manage sensitive situations with professionalism. If you thrive in dynamic environments and want to help shape South Yorkshire’s future, this role is for you.

• Proven experience in organising public‑facing events and engagement activities.
• Excellent interpersonal skills; confident engaging with the public and senior stakeholders.
• Highly organised, proactive, and able to manage multiple priorities.
• Experience working in political environments and/or with senior politicians.
• Ability to handle sensitive or confrontational situations professionally.
• Skilled at partnership working with colleagues, local authorities, VCSE, and external partners.
• Strong digital skills, including social media and online engagement tools.
• Knowledge of South Yorkshire’s communities and civic landscape (desirable).

Benefits

All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well‑placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success.

Holiday Entitlement – From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro‑rata for part‑time colleagues.

Annual Leave Purchase Scheme – The ability to purchase up to a further 15 days per year in addition to your normal annual leave.

Hybrid working – Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being on‑site full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts.

Flexible Hours Scheme – Most roles within SYMCA work under the Flexi‑Scheme which allows office‑based employees’ flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time‑off in the form of Flexi‑Leave or banked Annual Leave.

Rewarding You – Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle‑to‑Work schemes.

Training on the job – Support with upskilling skills through on‑the‑job training and qualifications.

Professional Membership Fees – Where membership to professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by line management.

Diversity at South Yorkshire Combined Mayoral Authority

Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion and/or belief. All employees are eligible to request flexible working arrangements from day one of employment as such all requests will be considered subject to operation requirements.

Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the role profile within their application, they will automatically be invited to interview.

If you require any reasonable adjustments throughout the process, please contact [e-mail] or include within your application form detailing the adjustment and how it will assist in managing any barriers.