Space NK Operations Supervisor (37.5 hours)

Atria Watford; Watford; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A retail company in Watford is looking for an Operations Supervisor to join their team. This role involves providing excellent customer service, matching fragrances to customer needs, and ensuring the store remains clean and well-stocked. Candidates should be adaptable and possess strong communication skills. Experience in sales or retail is a plus but not mandatory. This position requires flexibility with working hours, including evenings and weekends.

Qualifications

• Experience in sales or retail advantageous but not essential.
• Team working skills required.
• Flexibility to work evenings and weekends.

Responsibilities

• Provide outstanding customer service.
• Match fragrances to customer preferences.
• Maintain cleanliness of the store.
• Recover and replenish stock.
• Process transactions at the till.

Skills

Strong communicational skills

Interpersonal skills

Adaptable with a ‘can do’ attitude

Job description

Space NK Operations Supervisor (37.5 hours)

Positions Available: 5

SpaceNK are thrilled to announce the upcoming opening of our newest store in Watford, located in the Harlequin Shopping Centre!

Established in 1994, The Fragrance Shop is known for its passionate and innovative nature within the fragrance industry, and we are the UK’s largest, independent fragrance retailer. Our aim is to create mainstream and luxury fragrance, which is affordable and accessible for all, and we showcase over 130 luxury Fragrance brands in our stores 200+ nationwide and online!

We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry. So, if you feel you are passionate about fragrance and thrive in a busy environment then this could be the perfect role for you!

Key Responsibilities

• Providing an outstanding customer service
• Effectively matching the correct fragrance to the customer’s needs
• Keeping up to date with product knowledge, new fragrances and creative ideas
• Introducing a range of add-ons.
• Maintaining cleanliness of the store
• Recover and replenish stock, so items are available to sell
• Processing transactions at the till point
• Inspiring our customers with spraying fragrances and providing demonstrations

Required Experience:

• Previous experience in sales/retail would be an advantage but not essential.
• Strong team working skills
• Flexibility to include evenings and weekends.

Required Skills:

• Adaptable with a ‘can do’ attitude
• Strong communicational and interpersonal skills

To apply please hand a CV into store for attention of the Store Manager.

Due to the high volume of applications that we receive, we are regrettably not able to respond to every one. If you have not heard from us within two weeks of your application, please assume that, on this occasion, you have not been successful.