Learning Technology & Design Specialist

Stirling; Stirling; On-site; GBP 30,000 - GBP 45,000; Full time

Job summary

A prominent UK university in Stirling is seeking a professional to support the development and delivery of digital learning materials. You will liaise closely with academic staff to design engaging online and blended courses, provide technical support across various digital tools, and contribute to strategic learning projects. This role requires experience in learning design, technical expertise, and strong communication skills to deliver exceptional support and development in an academic setting.

Qualifications

• Proven experience in designing online and blended learning materials.
• Ability to liaise with academic staff and understand their requirements.
• Skill in developing engaging learning activities and content.

Responsibilities

• Liaise with academic staff to design module materials.
• Develop multimedia learning content and VLE templates.
• Provide second-line technical support to academic colleagues.
• Manage small projects related to digital learning.

Skills

Experience with learning design theories

Proficiency in multimedia content creation

Strong communication skills

Customer service expertise

Technical support experience

Tools

VLE

O365 suite

Adobe design tools

Job description

Overview

This post is central to supporting the development, rollout and ongoing delivery of teaching materials, including fully online courses and those delivered on a blended or hybrid basis. The postholder will work closely with academics to support them to design and create digital materials, with a focus on skills development across the academic community. The postholder will provide technical support across the full range of digital learning tools and services, including, for example, the VLE, lecture capture, O365 suite, Adobe design tools, digital assessment and more.

The postholder will make a leading contribution to the design and delivery of strategic learning and teaching projects. As part of the team, the postholder will provide a customer focussed second-line support team, underpinned by ITIL and Customer Service Excellence standards.

Responsibilities

• Design
  • Liaise with academic staff to establish and confirm their requirements for modules and identify appropriate solutions
  • Oversee and co-ordinate the planning, design and development of high quality module materials
  • Design, assess and improve the student learning experience of modules, through your understanding of what activities work in the digital space
  • Apply tested learning design theories, practices and methods to the design of module material
• Delivery
  • Develop engaging learning activities and module content including VLE templates and multimedia learning content (HTML, video, audio, graphics, etc.)
  • Design and implement processes to streamline online activity to enable the u niversity to develop a consistent and scalable approach to digital and online learning
• Support
  • Liaise with academic colleagues and faculties to identify their current and future learning and teaching plans, using this information to plan and deliver appropriate digital learning services
  • Provide a customer focussed second-line support service, delivered across a range of digital channels and on a face-to-face basis, consistent with ITIL and Customer Service Excellence standards adopted across Information Services
  • Support the digital and pedagogical skills development of academic colleagues and related support staff through the delivery of training on the development and delivery of online and blended modules, and in the use of supporting systems and tools;
  • Provide technical expertise to academic staff, including knowledge of a variety of online platforms and tools that are used by the u niversity, including the development of support documentation, user guidance and knowledgebase articles
• Other activities
  • Managing small projects and/or maintaining project documentation in accordance with adopted project management methodologies
  • Participating in appropriate u niversity groups and committees concerned with learning, teaching and digital learning, or other related themes
  • Keeping abreast of developments in learning and teaching and associated digital technologies in HE and beyond to improve and enhance services and support.