Surgical Admissions Scheduler

NHS; Swindon; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A healthcare organization is seeking an Elective Admissions Booking Clerk to provide a patient-focused, efficient surgical admissions service. This role involves communicating effectively with patients and relatives to schedule surgeries, managing cancellation processes, and ensuring theatre lists are maximized. The ideal candidate will have strong administrative experience, excellent communication skills, and a good working knowledge of NHS protocols. Competitive remuneration for a full-time position is offered.

Qualifications

• Evidence of significant administrative experience within a customer-focused environment.
• Evidence of good communication skills.
• Experience of managing own workload.

Responsibilities

• Communicate and negotiate with patients about surgery dates.
• Manage theatre cancellations.
• Ensure theatre lists are booked efficiently.

Skills

Communication skills

Organizational awareness of NHS

IT competence with systems like Excel and Word

Administrative experience

Customer focus

Education

GCSE 3 or above including Maths and English

NVQ 3 or equivalent in relevant subject

ECDL qualification or other formal IT training

Tools

Medway patient administration systems

Excel

Word

Job description

A healthcare organization is seeking an Elective Admissions Booking Clerk to provide a patient-focused, efficient surgical admissions service. This role involves communicating effectively with patients and relatives to schedule surgeries, managing cancellation processes, and ensuring theatre lists are maximized. The ideal candidate will have strong administrative experience, excellent communication skills, and a good working knowledge of NHS protocols. Competitive remuneration for a full-time position is offered.