Events Coordinator

University of Bristol; Bristol; Hybrid; GBP 40,000 - GBP 60,000; Full time

Job summary

An esteemed educational institution in Bristol is seeking an Events Coordinator to manage the customer journey for venues and accommodations. The role includes overseeing weddings and special events, ensuring a seamless client experience. Candidates should have experience in coordination within an income-generating events venue and possess exceptional communication and organizational skills. This position offers a hybrid working model to provide flexibility while delivering exceptional service.

Qualifications

• Proven experience in an income generating events venue in a coordination role.
• Experience managing weddings and special events.
• Ability to communicate effectively with customers and colleagues.

Responsibilities

• Manage customer journey from enquiry to operation.
• Serve as the key point of contact for event spaces and accommodation.
• Oversee event management and delegation to operations team.

Skills

Excellent communication skills

Organizational skills

Attention to detail

Job description

The Events Team within the Catering & Event Services Department uphold the core objective of driving revenue generation through the promotion and sale of conference, wedding, catering, and group accommodation facilities. This role will work as part of a high-performing team delivering excellent customer service and experiences.

What will you be doing?

The role has a primary responsibility of managing the customer journey from initial enquiry through to operation, by serving as the key point of contact for the letting of venues, event spaces, meeting rooms and summer accommodation. The role also has a specific responsibility for weddings and special events. The role holder will manage enquiries, allocation of spaces and accommodation as well as the event management of client bookings, including the delegation of bookings to the operations team and operational management of weddings.

You should apply if

You have proven experience of working in an income generating events venue in a coordination role, with experience of weddings and special events. You are also required to have excellent communication skills with customers and colleagues alike, and your organisational and attention to detail skills should be second to none.

Additional information

Work pattern: Full time

Hybrid working is available with 1-2 days per week at home, depending on business needs.

Grade: G

School/Unit: Campus Division

This advert will close at 23:59 UK time on Monday 23rd February.

We recently launched our strategy to 2030 tying together our mission, vision and values.

The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an inclusive working environment where all colleagues can thrive and reach their full potential. We want to attract, develop, and retain individuals with different experiences, backgrounds and perspectives – particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution.