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Electronic Gaming Host

Rank Group

Coventry

On-site

GBP 10,000 - GBP 40,000

Full time

Today
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Job summary

A leading gaming and hospitality group in the UK is seeking an Electronic Gaming Host to enhance customer experiences on the gaming floor. This role focuses on creating a welcoming atmosphere where guests feel valued and excited. Candidates should have hospitality experience, excellent social skills, and a willingness to learn. The position operates within a 24/7 environment, requiring flexibility for night shifts and weekends. Join a passionate team that values inclusion and exceptional service.

Qualifications

  • Experience in a hospitality role is essential.
  • Must have a positive attitude and great customer service skills.
  • Willingness to learn about electronic gaming.

Responsibilities

  • Create an engaging experience for customers on the electronic gaming floor.
  • Greet and attend to guests to make them feel valued.
  • Foster a vibrant atmosphere to encourage guest return.

Skills

Customer service
Social skills
Team player
Willingness to learn
Job description
Job Description

As an Electronic Gaming Host, your role is pivotal in creating an unforgettable experience for our customers, you’ll be the welcoming face of our electronic gaming floor. Your enthusiasm for connecting with people will shine as you greet and attend to our guests, making them feel both valued and entertained.

Your job goes beyond mere interaction; it's about infusing every moment with excitement and care, ensuring that each guest's visit exceeds their expectations. Your efforts will foster a vibrant, engaging atmosphere that encourages guests to return time and again. You’ll create memorable experiences through thoughtful service and a friendly demeanour and will set the tone for a fantastic gaming adventure for every visitor.

Qualifications
  • An understanding of the overall standard of the electronic gaming offer within the unit & those factors which impact its contribution to the business, together with a willingness to learn more about this product area
  • Experience of working successfully in a hospitality role
  • A positive attitude, great customer service and social skills
  • A willingness to be a team player, ensuring high customer service standards are delivered
Additional Information

Be Part of What’s Next

If you're looking for more than just a job - if you want to be part of a team that values passion, performance and care - we’d love to hear from you.

We’re building something special at Grosvenor Casinos. Join us and be part of it.

We’re for Everyone

At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.

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